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Home / Advice & Benefits / Benefits

Housing Benefit & Local Council Tax Reduction


Housing Benefit is a government scheme to help you pay your rent which you may be entitled to from Bournemouth Borough Council if you are on a low income.


Contacting Revenue & Benefits Services

You can contact Revenue & Benefits Services for application forms or further information and advice about Housing Benefit and Local Council Tax Reduction at our Benefits office below:

envelope icon image Revenue & Benefits Services

            Bournemouth Borough Council

            Town Hall

            St Stephen’s Road


            BH2 6EB

An icon representing a person The Benefits Enquiry Counter is open:

            Monday to Thursday from 9.00 am to 4.30pm

            and on Friday's from 9.00 am to 4.00pm

telephone icon image 01202 451592 for all Housing & Local Council Tax Reduction enquiries.

            Monday to Thursday from 8.30 am to 5.00pm

            Friday from 8.30 am to 4.15pm 

fax icon imageFax  the Benefits office on:

  01202 451004

email icon image  revenue&| or



Revenue & Benefits Email Encryption

Information security is extremely important to us. Revenue & Benefits can now encrypt emails allowing us to send information to you in a safe and secure way. You will also be able to reply to us safe in the knowledge that others are not able to read your email should it not reach us. Normal emails will no longer be sent.

Emails from us will say "You have a new encrypted message from Revenue & Benefits Enquiries <revenue&>"  

You will need to register your details and create a password the first time you use the service. After that you will only need to enter your password to read and reply to subsequent emails received.  

For security reasons the emails sent and received using this service will be automatically deleted after 30 days, but you will be able to save the content of the email yourself for future reference if you need to. 

Examples of emails that you may receive|.

If you want to know more please visit the online help| or contact us at revenue&|


Please note that to be fair to all, email communication is treated the same as other correspondence and consequently you may not receive an immediate response. You will however receive an acknowledgement of receipt immediately



We always appreciate feedback or comments on the quality and the ease of accessing information on this site or any aspect of the service you have received, regardless of the method used. To facilitate this, feedback and comments can be emailed to the attention of the Revenue & Benefits Customer Service Manager at revenue&|.

Related Information


Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
Telephone 01202 451451
Minicom 01202 454974
Email Enquiries