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We have many customer facing offices, so that you can receive one-to-one customer service for your enquiry or issue.
If you know the department you wish to visit, or the location fo the office, please follow one of the links below.
If you are unsure which department to contact, please e-mail email@example.com| or call the Main Town Hall Switchboard on 01202 451451.
Many of our frequently used departments have customer facing offices. Below is a list of these departments, and where you can find them.
Housing and Council Tax Benefit|
Council Tax/ Business Rates|
Housing Solutions (allocations and homelessness)|
Children's Information Services|
Environmental Health/ Licensing|
Registrar's Enquiries and Certificate Services|
Care Direct| Adult Social Care|
Housing Landlord Services|
All other face-to-face enquiries|
If you know the office you wish to visit, but you're unsure of the location, below is a list of where our customer service offices are.
Main Town Hall|
Customer Services Centre, St Stephen's Road|
Please be note as of the 26th March The Town Hall Annexe Reception is closed.
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