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We have many customer facing offices, so that you can receive one-to-one customer service for your enquiry or issue.
If you know the department you wish to visit, or the location fo the office, please follow one of the links below.
If you are unsure which department to contact, please e-mail enquiries@bournemouth.gov.uk| or call the Main Town Hall Switchboard on 01202 451451.
Many of our frequently used departments have customer facing offices. Below is a list of these departments, and where you can find them.
An icon representing a person Housing and Council Tax Benefit|
An icon representing a person Council Tax/ Business Rates|
An icon representing a person Housing Solutions (allocations and homelessness)|
An icon representing a person Children's Information Services|
An icon representing a person Concessionary Travel|
An icon representing a person Environmental Health/ Licensing|
An icon representing a person Registrar's Appointments|
An icon representing a person Registrar's Enquiries and Certificate Services|
An icon representing a person Planning|
An icon representing a person Care Direct| Adult Social Care|
An icon representing a person Tourist Information|
An icon representing a person Housing Landlord Services|
An icon representing a person Parking Services|
An icon representing a person All other face-to-face enquiries|
If you know the office you wish to visit, but you're unsure of the location, below is a list of where our customer service offices are.
An icon representing a person Main Town Hall|
An icon representing a person Customer Services Centre, St Stephen's Road|
An icon representing a person Kinson Hub|
Please be note as of the 26th March The Town Hall Annexe Reception is closed.