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Bournemouth Borough Council aims to provide a wide range of high quality services. Your feedback is very important to us, we like to hear when we are doing something well. But we realise that there may be times when you are unhappy with a service or you just might want to make a comment about how we can improve it.
Adult Social Care Complaints: Adult Social Care complaints need to follow the statutory complaints process. Please visit the Social Care complaints page| for more information.
Complaints regarding Councillors: The Standards Committees is responsible for considering complaints that a Member may have breached the Code of Conduct. Please visit the Member’s complaints page| for more information.
Complaints from Council tenants: Complaints from tenants will be dealt with through the Councils complaints procedure. However the Local Government Ombudsman no longer deals with complaints from tenants about their landlords. Instead these complaints are referred to the Housing Ombudsman Service|.
Visit the Complaints Policy page| for more information.
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