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You can pay with a debit card via Santander BillPay|.
You will need to:
If you have not used Santander BillPay before, and would like to know more, please visit our BillPay information page|.
You can make a payment using a debit or credit card (a £2:50 admin charge will be applied to credit card payments).
To make a payment call (01202) 454748, select option 6 and have your Housing Benefit Overpayments Invoice number ready.
Your bank will require the following to transfer funds:
Payments made via Telephone/Internet banking may take up to 5 working days to reach us.
Contact your bank for more information.
Contact the Benefits Overpayment team on (01202) 451594 to discuss and agree on a repayment plan.
Once the repayment plan has been agreed download the Standing Order Form|. Complete and sign the form, and send it to your bank.
You will require the following:
Your chosen bank may charge a fee, except local branches of HSBC and payment may take up to 5 working days to reach us.
You will need:
A fee is chargeable and payments may take up to 5 working days to reach us.
Visit the Post Office®| website for more information or to find your nearest branch.
Post or bring your payment to:
Revenue and Benefits
St Stephen’s Road,
If you require a payment receipt, please advise us and include your whole bill with the payment.
Payments may take up to 5 working days to process, from the date of receipt.
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