Pay - Housing Benefit Overpayments

Online

You can pay with a debit card via Santander BillPay|.

 

You will need to:

• Select 'Bournemouth B.C.' from the drop down menu
• Select 'Bournemouth B.C. (Benefit Overpayments)' from the second drop down
• Have your reference ready

If you have not used Santander BillPay before, and would like to know more, please visit our BillPay information page|.

 

 

Via Our 24 Hour Payment Line

You can make a payment using a debit or credit card (a £2:50 admin charge will be applied to credit card payments).

 

To make a payment call (01202) 454748, select option 5 and have your Housing Benefit Overpayments reference ready.

 

 

Via Telephone/Internet Banking

Your bank will require the following to transfer funds:

• Our sort code 40 13 07
• Our account number 21006622
• Your reference number

Payments made via Telephone/Internet banking may take up to 5 working days to reach us.

 

Contact your bank for more information.

 

 

By Standing Order

Contact the Benefits Overpayment team on (01202) 451594 to discuss and agree on a repayment plan.

 

Once the repayment plan has been agreed download the Standing Order Form|. Complete and sign the form, and send it to your bank.

 

 

At Your Local Bank

You will require the following:

• The bank giro, which is included with your bill.

Your chosen bank may charge a fee, except local branches of HSBC and payment may take up to 5 working days to reach us.

 

 

At Your Local Post Office®

You will need:

• A Post Office® transfer form (TRANSCASH)
• Our account number 2178117
• Your Council Tax reference number

A fee is chargeable and payments may take up to 5 working days to reach us.

 

Visit the Post Office®| website for more information or to find your nearest branch.

 

 

By Post or Visit Us

You will need:

• The payment slip, which is included with your bill
• A cheque made payable to Bournemouth Borough Council, with your Buisness Rates reference written on the back

Post or bring your payment to:

Revenue and Benefits

Town Hall,

St Stephen’s Road,

Bournemouth,

BH2 6EB

 

If you require a payment receipt, please advise us and include your whole bill with the payment.

 

Payments may take up to 5 working days to process, from the date of receipt.