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Home / Advice & Benefits / Emergency Planning

Emergency Planning

Top of a Police car, focused on the siren


If life is in danger or a crime is in progress dial 999 and ask for Dorset Police.

If you need to contact the Police for non-emergencies, please dial 101


In the event of a major incident the Council will work with the Emergency Services and will have three main objectives:

  • To support the work of the Emergency Services
  • To care for the community
  • To restore the environment

Depending on the type of incident this could involve:

  • Providing road diversions and traffic management 
  • Providing emergency works on buildings or in areas affected by flooding
  • Providing emergency care and welfare for the community
  • Providing specialist advice on environmental and pollution issues

Contact Council Emergency Planning:   

Telephone Us  01202 451485 / 451462



Out of hours Council emergencies:

Telephone Us  01202 451145


BH Continuity Forum

Bournemouth Borough Council is a founding member of the BH Continuity Forum| (BHCF). The BHCF is a group of businesses and organisations wanting to help promote resilience in Bournemouth. Under the Civil Contingencies Act 2004, the Council has a statutory duty to work with other emergency responders in planning for emergencies and to provide business continuity advice to businesses and voluntary organisations.


Community Risk Register

There is a legal duty, under the Civil Contingencies Act 2004, for organisations that form part of the Bournemouth, Dorset and Poole LRF to produce a Community Risk Register. The purpose of the Community Risk Register is to assess the risk of an emergency occurring in the LRF area, and to develop plans and responses to reduce these risks, as well as informing the public that this is taking place.

Related Information


Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
Telephone 01202 451451
Minicom 01202 454974
Email Enquiries