Log in to watch a service, wherever you are
As our lives get busier and friends and families spread out across the globe, it can prove difficult to come together to mourn the loss of a loved one. It is unfortunate that friends and relatives can sometime miss a ceremony for reasons like a hospital stay or long-term health issues.
You can now ask your funeral director to have the funeral service streamed live online (a webcast), from either the East or the West chapel.
There is a small, unobtrusive camera in each chapel, focused on the minister or celebrant giving the service. The chapel has microphones around the room to reflect the full ambience during the service.
For a lasting memorial, the service can be recorded: either just the sound (on a CD) or audio-visual (DVD). You need to tell your funeral director in advance of the service so they can arrange this for you.
How to book
You must pre-book this service at least 48 working hours before the funeral service. To book, you must be the person responsible for arranging the funeral (usually a family member), and you must do this via your funeral director.
You cannot phone up the Bereavement Services team directly to book this service, although we are happy to answer any questions you may have about the service.
The booking process is simple. Working with your funeral director, you will be guided on how to log onto the service via a secure password. Your funeral director will guide you through the process and you are given step-by-step instructions.
There is a charge to have access to a webcast, which you'll need to book with your funeral director at least 48 working hours before the service.
For more information, please contact the Bereavement Services team.
Interruptions to broadband
Due to the nature of the internet, we cannot guarantee that a webcast will not be interrupted or error free due to broadband service. Bournemouth Borough Council and Wesley Music are not liable for any corruption to, delay in receiving or other defect relating to data dispatched over the internet.