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Home / Business / Business Rates / Frequently Asked Questions about Business Rates

Frequently Asked Questions about Business Rates

 

Who has to pay Business Rates?|

How is the business rate calculated?|

What is the rateable value and how can I find out what mine is?|

How can I appeal against my rateable value?|

What happens if my rateable value changes?|

The description of my property says "Shop and Premises". What does "Shop…. and Premises" refer to?|

Do I have to employ a rating adviser to appeal against my rateable value?|

What are the transitional arrangements?|

Do I qualify for Small Business Rate Relief?|

What will happen if I don’t pay?|

What Should I do if I Move?|

Are all businesses rateable?|

What happens if my property is left unoccupied?|

Working from Home|

 

 

Who has to pay Business Rates?

Occupied Properties:  The person or company that occupies the premises needs to pay the business rates. Sometimes the landlord of the property may charge the occupier a rent that also includes an amount for the business rates. However it remains a private matter between the landlord and the occupier to decide who is going to make payment, however the bill will remain in the name of the occupier, and if it is not paid, action will be taken against the occupier, not the landlord, to recover the amount due.

Unoccupied Properties: The person or company that has the right to occupy the property needs to pay any charge that is due (e.g. the leaseholder, tenant or the freeholder). If a tenant moves out of a property but still holds the lease, the tenant remains liable to pay any unoccupied rate charge that becomes due until the expiry of the lease. If however the tenant’s lease ends, the landlord will be liable for the charge.

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How is the business rate calculated?

We work out your bill by multiplying the rateable value of your property by the appropriate rate multiplier, which the Government set each April.

For example, the rate poundage for 2011/2012 is 43.3 pence in the £. If your rateable value was £10,000 we would multiply this by 43.3 pence and the amount you would have to pay for the year would be £4,330.00.

The amount quoted in the example may be subject to any transitional arrangements that may apply to the property and does not include any entitlement to Small Business Rate Relief which the occupier may be entitled to apply for.

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What is the rateable value and how can I find out what mine is?

All business properties have a rateable value, which is determined by the Valuation Office Agency which is part of HM Revenues and Customs.

The office that deals with the Bournemouth area is at:

Envelope Icon Valuation Office Agency

            HM Revenues and Customs

            Holland House

            Oxford Road

            Bournemouth

            BH8 8EF

Telephone Us  03000 501501

Icon representing a globe for externally linked websites  www.voa.gov.uk|

 

All rateable Values are reassessed every 5 years, the most recent revaluation having taken place on 1 April 2010. The Valuation Office Agency draws up and monitors a full list of all rateable values which are available on the Valuation Office Agency website.

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How can I appeal against my rateable value?

All business properties have a rateable value, which is determined by the Valuation Office Agency which is part of HM Revenues and Customs and are available on the Valuation Office Agency Website.

The Valuation Office Agency may change the rateable value of a property if they feel that circumstances have changed since the last valuation. The business ratepayer (and other parties who have an interest in a specific property) may also propose changes to the assessment.

In cases where the Valuation Office Agency and a business ratepayer are unable to reach agreement about a change in rateable value, the matter can be referred as an appeal to a Valuation Tribunal.

Information about the circumstances, which may require a change of rateable value, and how to apply may be obtained from:

Envelope IconThe Valuation Office Agency

          HM Revenues and Customs

          Holland House

          Oxford Road

          Bournemouth

          BH8 8EF

Telephone UsTelephone: 03000 501501 

Icon representing a globe for externally linked websiteswww.voa.gov.uk|

 

If you submit a request for a change in rateable value, your existing bill must be paid as detailed on your account. Any necessary adjustments will be made when we are notified of the Valuation Officer’s decision.

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What happens if my rateable value changes?

If the Valuation Office Agency amends your rateable value, they will notify you of the change in writing. We will recalculate your bill and work out the new amount you have to pay. If your bill is subject to transitional arrangements you may find that a change in the rateable value of your property following an appeal makes no difference to the amount you pay.

If you submit a request to the Valuation Officer for your rateable value to be changed, you must continue to pay the instalments shown on your bill until a new value is agreed. Any amounts, which have been overpaid, will be refunded to you and will be subject to interest providing the Council has not obtained a liability order at the Magistrates Court for non-payment of the business rate.

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The description of my property says "Shop and Premises". What does "Shop…. and Premises" refer to?

The vast majority of business properties have "…. and Premises" after the main description of the property, i.e. "Shop and Premises" or "Office and Premises". The "…. and Premises" refers to perhaps a storage area or a cloakroom facility used in connection with the business property and does not refer to any part of the property used for domestic living accommodation.

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Do I have to employ a rating adviser to appeal against my rateable value?

You do not have to be represented in discussions about your rateable value. Appeals against rateable values can be made free of charge. However, if you do wish to be represented you should be aware that the members of the Royal Institution of Chartered Surveyors and the Institute of Revenues Rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

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What are the transitional arrangements?

Following the introduction of business rates on 1st April 1990, many ratepayers faced large increases in the amount they would have to pay, whilst others anticipated considerably reduced bills.

To cushion the blow for businesses facing large increases, the Government introduced legislation to limit the amount the business rate could go up. This scheme, known as transitional relief, is financed by also placing a limit on the amount that rates can go down.

This phasing scheme recommences with each 5 yearly revaluation of business properties.

The current revaluation came into effect on 1 April 2010 and ends on 31 March 2015. The transitional arrangements may apply for the full 5 year period, capping both increases & decreases, however many properties will phase out of these arrangements within one or two years.

The scheme applies only to the bill based on a property at the time of revaluation. If there are any changes to the property after the revaluation date, transitional arrangements will not normally apply to the part of a bill that applies to any increase in rateable value due to these changes.

Special rules apply when rateable values change or existing properties are merged or split. Further information about transitional arrangements may be obtained from the Council.

There is no need for a ratepayer to apply for the transitional arrangements as these are calculated automatically and any entitlement will be shown on the bill.

To access further information on these arrangements, go to www.voa.gov.uk|

and enter transitional arrangements in the 'search with help' area.

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Do I qualify for Small Business Rate Relief?

 

  1. The Small Business Rate Relief for the financial years 2010/11 to 2011/12 is available to ratepayers who occupy:
    • (A) Only one business property in England where the rateable value is not more
      than £17,999 and where the ratepayer is not in receipt of another
      mandatory relief, or
    • (B) One business property in England and where the ratepayer is not in receipt
      of another mandatory relief and any other business properties in England,  providing the additional properties have individual rateable values of not  more than £2,599 and the combined rateable value of all the properties is  not more than £17,999. In this instance the relief and bills calculated using  the lower rate multiplier as set by the Government for each financial year  will only be applied to the one main property and the additional properties will not be entitled to Small Business Rate Relief and have their bills calculated using the higher rate multiplier.

       

  2. The Small Business Rate Relief for the financial years 2012/13 to 2014/15 is available to ratepayers who occupy:
    • (A) Only one business property in England where the rateable value is not more
        than £17,999 and where the ratepayer is not in receipt of another  mandatory relief, or  
    • (B) One business property in England and where the ratepayer is not in receipt
      of another mandatory relief and any other business properties in England,  providing the additional properties have individual rateable values of not  more than £2,599 and the combined rateable value of all the properties is  not more than £17,999. In this instance the relief will only be applied to the  one main property and the additional properties will not be entitled to  Small Business Rate Relief but will now have their bills calculated using the lower rate multiplier. 
    • (C) From 1 April 2012 all occupied properties with a rateable value of not more
        than £17,999 will now have their bills calculated using the lower rate multiplier (unless the ratepayer is in receipt of another mandatory relief)  but only those ratepayers fulfilling the criteria set out in 2(A) and 2(B) will continue to qualify for Small Business Rate Relief. The rule which restricted the lower rate poundage to the one main property (set out in 1(B)) which applies to the financial years 2010/11 to 2011/12 is now removed. 

     

  3. Subject to the above conditions set out in 1) and 2) the amount of Small Business Rate Relief available is as follows:
    •  (A) Eligible ratepayers occupying properties with a rateable value of up to £6,000 will receive -

      1 April 2010 to 30 September 2010 - 50% Small Business Rate Relief

      1 October 2010 to 31 March 2013 - 100% Small Business Rate Relief

      1 April 2013 to 31 March 2015 - 50% Small Business Rate Relief

      Bills will be calculated using the lower rate multiplier as set by the Government for each financial year.

    • (B) Eligible ratepayers occupying properties with a rateable value between
        £6,000 to £12,000 will receive –

      1 April 2010 to 30 September 2010 - Small Business Rate Relief decreasing between 50% and 0%.

      1 October 2010 to 31 March 2013 - Small Business Rate Relief decreasing between 100% and 0%.

      1 April 2013 to 31 March 2015 - Small Business Rate Relief decreasing between 50% and 0%.

      (i.e. the lower the rateable value the greater the relief).

      Bills will be calculated using the lower rate multiplier as set by the Government for each financial year. 

    • (C) Eligible ratepayers who occupy properties with a rateable value of £12,000
      or more but not more than £17,999 (unless the ratepayer is in receipt of
      another mandatory relief) will only be entitled to have their bills
      calculated using the lower rate poundage as set by the Government for
      each financial year subject to the qualifying criteria set out in 1 (B) and 2 (C) above.

     

  4. Please note - unoccupied properties do not qualify for Small Business Rate Relief and their bills will be calculated using the lower rate poundage.

     

  5. For the financial year beginning 1 April 2010 all rateable values were reassessed and the Government removed the requirement to reapply for Small Business Rate Relief. To continue to be eligible for Small Business Rate Relief at the time of revaluation on 1 April 2010, a ratepayer must meet the conditions outlined above which apply at that time.

     

  6. A ratepayer must notify the billing authority of particular changes in circumstances that may affect their entitlement to relief within 4 weeks starting on the day after the charge occurred. These changes are:
    • If having applied for Small Business Rate Relief a ratepayer's circumstances change, i.e. a ratepayer vacates the property for which relief has been granted or the ratepayer occupies an additional property or properties in England, the changes will have to be notified through a fresh application for Small Business Rate Relief.
    • Increases in the rateable value of the property which is not in the area of the billing authority granting Small Business Rate Relief. The ratepayer must notify the Council in writing.

As notifying the billing authority of these changes, within 4 weeks starting on the day after the date of change, is a condition of entitlement, failure to notify the billing authority will mean the ratepayer would no longer be entitled to the relief. If the ratepayer notifies the billing authority after the 4 week period, the ratepayer would lose relief from the day after the date of change until the day on which the billing authority is notified.

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What will happen if I don’t pay?

If you miss an instalment you will get a reminder notice giving you 7 days to bring your payments up to date.

If you do not bring your payments up to date or fall behind again later, you will have to pay the full outstanding balance on your account.

If you do not pay the outstanding balance, a summons will be sent to you which means that costs will be added to your account.

After sending a summons, we will ask the Magistrates Court to issue a liability order which can be sent to a bailiff if you do not make a payment arrangement with us or you fail to make the payments you have promised. If your case is passed to a bailiff, more costs will be added to your account.

If you are having difficulties in paying your business rates, please contact us as soon as you can so that we can discuss payment options with you.

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What Should I do if I Move?

Broadly, the Council require the following information:

  • The address of the property that you have vacated, with the account number,
  • The date that you vacated the property,
  • The details of the owner of the property,
  • Your forwarding address,
  • The date you will move goods into the new property (if within Bournemouth area),
  • The date of any subsequent property transfer e.g. freehold or leasehold transfer,
  • The use for which the property is next intended.
  • Any other information that may relate to your liability for Business Rates.

The information will be used to determine the extent of your liability and, possibly, any exemptions or reliefs that you may be entitled to.

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Are all businesses rateable?

Generally, business rates are payable on most commercial properties like shops, offices and hotels. Self-catering accommodation such as holiday homes are also liable for business rates where they are available for use by short stay guests for 140 days or more per year.

There is no liability to pay business rates on the following properties:

  • Churches
  • Public parks
  • Farm Land and Buildings
  • Moorings
  • Sewers

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What happens if my property is left unoccupied?

From 1 April 2008 the law regarding empty property rate has changed. Previously an empty property that did not qualify for an exemption benefited from being charged at a zero rate for the first three months followed by a 50% charge. From 1 April 2008 the full business rate will be payable to all properties that have been empty for three months or more, or six months in the case of industrial and warehouse property.

The new limited exemption period will run from the date the property became empty and not the date the law changed so properties that have already had the benefit of the exemption period do not benefit from a further exemption from the 1 April 2008.

The Government has announced that it has reformed empty property relief in order to provide a strong incentive to bring empty property back into use. The Government hopes this will help to increase the supply of premises to let, and so reduce business rents and improve the competitiveness of the UK, as well as bringing forward brown field sites for re-development and so reduce the need for new development on environmentally valuable greenfield land.

Please be aware that these changes to empty property rates are due to Government legislation and the Council has no discretion in relation to the new charges.

So what will this mean for my rates liability?

As of 1 April 2008, most property that has been empty for more than three months – or, in the case of industrial property, for more than six months – will no longer receive relief from rates. After the initial three or six month rate-free period expires, empty property will be liable for 100% of the basic occupied business rate.

The new limited exemption period will run from the date the property became empty and not the date the law changes so properties that have already had the benefit of the exemption period do not benefit from a further exemption period from the 1 April 2008.

Are there any exemptions to this charge?

After the initial three or six month rate free period expires, empty property will be liable for 100% of the basic occupied business rate unless:

  • It is held by a charity and appears likely to be next used for charitable purposes.
  • It is held by a community amateur sports club and appears to be next used for the purpose of the club.
  • The rateable value of the property is less than £2,200 for the financial years 2005/06 to 2008/09, for the financial year 2009/10 is less than £15,000. From 1 April 2010 the Government has raised this to 'less than £18,000' for one year only, before reducing this to 'less than £2,600' from 1 April 2011.
  • The owner is prohibited by law from occupying the property. 
  • The owner is prohibited by action taken by the Crown, or any other local or public authority from occupying the premises.
  • The owner is entitled to possession only in his capacity as the personal representative of a deceased person.
  • The property is included in the schedule of monuments compiled under s.1 to the Ancient Monuments and Archaeological Areas Act 1979.
  • The building is the subject of a building preservation notice, or which is included in a list of buildings of special architectural or historic interest.

If the following insolvency or debt administration situation exists:

  • A bankruptcy order within parts 8 to 11 of the Insolvency Act 1986.
  • The owner is a trustee under a deed of arrangement to which the Deeds of Arrangement Act 1914 applies.
  • The owner is a company subject to a winding up order made under the Insolvency Act 1986.
  • The owner is entitled to possession of the property in his capacity as liquidator under s112 or s145 of the Insolvency Act 1986.
  • The owner entitled to possession of the property is a company in administration.

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Working from Home

If you work from home it is possible that the part of your property used for work should be assessed for business rates, while the rest of your property remains assessed for Council Tax.

The Valuation Office Agency is responsible and not the Council to decide if your property should be assessed for business rates for the home working part of your property. The Valuation Office Agency will consider the following:

  • The extent and frequency of the business use within your home, i.e. how many rooms are involved and how much space is used for business working in comparison with the amount of living accommodation.
  • Any alterations made to the property to facilitate the business use from your home. 
  • Whether or not any staff are employed at your property in running the business.

If you want to find out if your property should be assessed for business rates please contact the Valuation Office Agency at:

Envelope IconThe Valuation Office Agency

          HM Revenues and Customs

          Holland House

          Oxford Road

          Bournemouth

          BH8 8EF

Telephone Us 03000 501501

Icon representing a globe for externally linked websiteswww.voa.gov.uk|

 

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Related Information

 

Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
BH2 6EB
Telephone 01202 451451
Fax 01202 454690
Minicom 01202 454974
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