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Trading Standards

 

Consumer Advice

For free, independent, confidential and impartial advice on consumer issues visit www.adviceguide.org.uk| | or call the Citizens Advice consumer helpline on 08454 040506.  To get advice or to tell us about any Bournemouth based trader, we ask you to speak to the advice service. They are the national body that collates information for Trading Standards and the Office of Fair Trading.

 

Business Advice

We protect, advise and support law-abiding businesses.  If you are a trader with a business in Bournemouth, we can offer you advice (if you are based outside Bournemouth, you can speak to your local council).

Trader and consumer guidance is also available from Trading Standards Central|

 

Our Role

It is our job to tackle unfair or illegal trading practices within the Borough of Bournemouth.  By discouraging and taking swift action against "Rogue Businesses" or "Cowboy Traders" and any commercial activity which endangers its customers or disregards the law, we protect residents, legitimate businesses and visitors to Bournemouth.

 

Our service areas covered include:

  • Metrology (e.g. weights, measures and scales)
  • Fair Trading (e.g. misleading prices, misdescribed items)
  • Consumer Safety (e.g. toy safety, electrical safety)
  • Food (e.g. food standards, labelling)
  • Petroleum (e.g. licensing, storage)

Our Business Advice| service is pleased to help Bournemouth businesses with advice about the consumer law. Our "business-friendly" enforcement policy aims to encourage and promote fair trading, by assisting honest traders to 'get it right first time' and avoid costly mistakes.

Related Information

 

Postal Address Bournemouth Trading Standards,
Town Hall, St Stephen's Road, Bournemouth, Dorset
BH2 6LL
Telephone 01202 451400
Fax 01202 451011
Email Trading Standards
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