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E-panel FAQs


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What is Bournemouth e-panel?|

Why does the e-panel exist?|

Who can be involved?|

How do I join?|

What will I be expected to do?|

How will I know that a survey is taking place?|

How will my answers be used?|

What if I don't want to answer a survey?|

What if I decide that I don't want to be on the e-panel anymore?|

How else can I get involved in consultations?|

What happens to my details?|

Why do I need to provide personal information to join the e-panel?|

What is this information used for?|

What is Bournemouth e-panel?

The e-panel is a community of people who would like to help shape the future of Bournemouth. E-panel members take part in online surveys to tell us about the kind of local services they need and want.

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Why does the e-panel exist?

The e-panel is an efficient method of gathering the views of residents and visitors to help inform decisions we make and services we provide. 

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Who can be involved?

Anyone who is over 16 years old and lives in, works in or visits Bournemouth.

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How do I join?

Joining the e-panel couldn’t be easier. Simply complete the online form|. You will then receive an email to confirm you have registered. 

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What will I be expected to do?

We will ask you to take part in online surveys with questions relating to Bournemouth Borough Council and its partner organisations, which include the local Police, Fire & Rescue Service and NHS. Surveys may cover a range of topics such as recycling, transport, environmental issues, local policing or health. Surveys could range from asking about your satisfaction with services to your thoughts and idea on new proposals for the town.

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How will I know that a survey is taking place?

We will send you an email each time there is a new opportunity to take part in a survey.

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How will my answers be used?

The results of these surveys will be used by the Council and its partners. Depending on the questions asked, the results may help improve the services you receive or help identify priorities to improve local quality of life.


You will be able to find the results of all our surveys on Bournemouth’s online Consultation Tracker|.  

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What if I don’t want to answer a survey?

There is no obligation to respond to consultations that you receive. If you do not respond to three consecutive consultations we will assume you no longer wish to take part and your details will be removed from the e-panel.

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What if I decide that I don’t want to be on the e-panel anymore?

If, at any time you decide that you no longer wish to be contacted you can simply email| to have your name removed from the list.

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How else can I get involved in consultations?

Bournemouth Borough Council and its partners run frequent consultations which take many forms. Keep an eye on the Consultation Tracker| for upcoming consultations with details of how you can get involved.

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What happens to my details?

All information will be stored on a secure database. The information you provide us with will be used by Bournemouth Borough Council or its partners strictly for research and consultation and will not be used for any other purpose. You will not receive any junk mail and your personal identity and views will remain anonymous in any subsequent reports.


Bournemouth Borough Council adheres to the Market Research Society’s Code of Conduct and the Data Protection Act.

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Why do I need to provide personal information to join the e-panel?

We need to gather personal information to help us understand who is responding to our consultation exercises and ensure we can identify any differences in opinion between different respondents. In the past we have often identified differences between younger and older respondents, male and female respondents, parents and non-parents. In future, we wish to be able to expand this type of analysis and be able identify if any differences exist between other groups therefore it is necessary to gather information about respondents. 

Also, through the Government Equality Legislation, Councils will have a commitment to monitor this type of information to ensure that the services we provide are fully inclusive. This improves our performance as a council and ensures we aim to provide the best service to all our residents and visitors.

In addition, providing options to declare, for example, disability or sexual orientation supports under-represented groups, recognising them as a normal part of our society. There is also a 'prefer not to say' option for those who do not wish to supply such information.

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What is this information used for?

As mentioned above, the questions are used to help us look for similarities and/or differences between the different groups which exist in Bournemouth. By gathering such information we can get the best possible understanding of residents' priorities. This fullness of understanding should, in turn, help us provide services to the highest possible standard. Having information available to us will enable the Council to discover if there are any significant gaps in satisfaction with services linked to sexual orientation, gender, age, ethnicity, religion, disability or any other aspect, and work towards overcoming them.

This kind of monitoring is also a way of checking whether unfair discrimination is taking place, in order to protect people from it. If we have a better understanding of the make-up of our residents it assists us in analysing areas of policy or their application, that may be presenting difficulties for people, particularly those from under-represented groups.

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Join the e-panel|

Related Information


Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
Telephone 01202 451451
Minicom 01202 454974
Email Enquiries
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