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Home / Environment & Waste / Coastal Management & Flooding / Flooding from Main Rivers, The River Stour

Flooding from Main Rivers, The River Stour

The River Stour  

The statutory main rivers are the responsibility of the Environment Agency|, on 0845 933 3111. In addition, the Agency provides a Floodline|, which is a 24 hour advice and information service for floods and flood warnings on 0845 988 1188.  Further details of all flood warnings| are also provided by the Environment Agency, and also includes warnings of coastal flooding.


Flood Warning System

The Environment Agency operates a flood warning system, giving information to the public, media, emergency services and local Authorities.


Using the latest available technology, agency staff monitor rainfall, river levels and sea conditions 24 hours a day and use this information to forecast the possibility of flooding. If flooding is forecast, warnings are issued using a set of three easily recognisable codes.

The following codes are used:


Flood Alert - Flooding is possible. Be prepared!

Flood Warning - Flooding is expected. Immediate action required

Severe Flood Warning - Severe flooding. Danger to life.


Once the risk of flooding has passed a Warning no longer in force is issued giving Flood warnings and flood alerts that have been removed in the last 24 hours. 


For more information on the current flooding situation, please see the Environment Agency flood warning pages|.


When there is a risk of flooding the Agency issues warnings through the media; they are broadcast on TV weather bulletins and on radio weather and travel reports. Make sure you know your local radio station frequencies.


Flood warnings are also displayed on ITV Teletext| regional weather pages (page 154) and on BBC Ceefax (page 149).


Floodline Service

The Environment Agency provides the Floodline Service - Telephone Number 0845 988 1188.

You can listen to recorded flood warning information or speak to an operator for general information and advice 24 hours a day.


With the current technology available River and Coastal Flooding can now be relatively well predicted many hours in advance but Surface Water Flooding is often caused by intense thunder storms. These are often most sever in the summer months and are very difficult to predict accurately.


Information on River Levels

The Environment Agency have a number of gauging stations on the River Stour and information on current water levels| can be found on their website.


Areas at Risk of River and Coastal Flooding

The Environment Agency have produced plans identifying areas at risk of main river and coastal flooding|. This information is available to the public and the Council also use this information when considering planning applications.



Contact Us

In emergency:

telephone icon image (01202) 451199 (during normal office hours)

telephone icon image (01202) 451145 (outside normal office hours)


For general information:

telephone icon image (01202) 451380

email icon image|


Related Information


Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
Telephone 01202 451451
Minicom 01202 454974
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