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Home / Housing / Council Housing / Contact Us, Find My Nearest & Help

Contact Us, Find My Nearest & Help


Main Contact Office

If you are a Council Tenant your Housing Officer| can visit you in your home.  They can deal with most queries including signposting other help and first contact Anti-Social Behaviour|. The lists of General Needs and Independent Senior Living (over 60) housing officers may help you.


If you want to come and see us for face to face help, you will need to contact us at the Kinson Hub (Library, as pictured above):

 envelope icon image   Kinson Hub Office

               The Kinson Hub

               Wimborne Road


               BH11 9AW

 telephone icon image   01202 451915

 fax icon image  01202 453911

 opendoor   9am to 5:15pm - Monday, Tuesday, Thursday and Friday

               9am to 5:00pm - Wednesday



Appointments & Contacts

Please contact us if you would like an appointment outside of our normal office hours. We can offer evening appointments at the Hub during the week except on Wednesday when the building closes at 5.15pm.

Interview rooms are normally available for confidential help and advice although you may need to let us know before you visit us to check on availability.

The Hub is a level access, disability friendly building with on-site wet room.  Free internet access is also available to library card holders.

A housing officer is also available at the Strouden Library from 9.30-1:00 every Tuesday and Thursday.

If you have a serious matter, compliment or complaint, please contact a senior officer as below:

Name  Role Location   Telephone 

 Gary Josey

Service Director 

   Dalling Road   



 Simon Ludgate

Head of Housing Technical

Services & Building Maintenance

Dalling Road



 Ian Shaw

Head of Housing Management 

Kinson Hub



 Paul Freeman

 Housing Customer

Services Manager





Administration Offices

These offices below are not usually open for face to face enquiries.  Visits can be made by agreement though.


envelope icon imageDalling Road

           Main administration and postal address

           Unit 4, Dalling Road


           BH12 1DJ


envelope icon imageKnole/Vale Road

           Independent Senior Living

           Head Office

           Rear of 23 Knole Road


           Bournemouth, BH1 4DJ


envelope icon image  Castlepoint

            Customer Services, Leasehold & Duty Housing

            Castlepoint Library


            Castle Lane West

            Bournemouth, BH8 9UP




Find My Nearest and Help!

How to find your Housing Officer  

Our housing areas are divided into patches.  The road you live| in belongs to one of these patches that your housing officer is responsible for.  Simply look up the road you live in, get the initials of your housing officer and look up their full name using the key on Page 3.  If you cannot find the road you live in it is likely that you are not a Council tenant.


How to find services near to you

You can use this easy search (found on the top left of this page) to find other services such as your nearest recycling centre|, library|, place of worship| and many other useful details. Your local Councillors| are also detailed here if you need to contact them.


Diversity Directory

The Diversity Directory| contains details of many organisations that can provide help and assistance across many areas of people's differences.


Where You Live

The Bournemouth 2026 web pages provide very useful information about what is happening in your local area in the Where You Live| section.



Zoopla| is another means of finding local services such as Arts & Entertainment, Food & Dining etc.  Please note the products or services listed on this site are not necessarily supported or approved by the Council. 

Related Information


Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services
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