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Home / Housing / Council Housing / Get Involved

Get Involved



There are different ways to get involved and have your say about the service you receive, you may just want to take part in a telephone survey, or answer a question or two by way of email.  For those of you who have a little more spare time, you could come along and join one of the Standard Groups or panels|  for more information about having a say please contact the resident involvement team.


Getting Involved!

What’s stopping you?  We have some questions and answers| for some of the most asked questions about getting involved with us.

Tenants Annual Report 2012/13

The Tenants Annual Report 2012/13| is now available for download.  Previous versions of the annual report are available in our Reports section.

If you would like any of our information in another format such as braille, audio, large print or in another language please contact us.


Help for Voluntary Organisations

For information and help available for voluntary organisations and volunteers, including funding, resources and information for those volunteering who are in receipt of benefits and much more:|


Housing Resource Centre

At the Kinson Hub there is a Housing Resource Centre (HRC) equipped to help tenants with enquiries they may have, this includes:

  • Leaflets and forms, including information on how to carry out some repairs that you may otherwise be charged for
  • The latest edition of Home News and recent copies of Inside Housing magazine.
  • Up to date adverts for local and community events and meetings
  • Training information for Tenants and Leaseholders
  • Free telephone to call any council department
  • Free internet access to relevent websites for tenants and leaseholders, such as Bournemouth Borough Council, Homechoice,, LEASE (Leasehold Advisory Service), TPAS (Tenant Participation Advisory Service) amongst others
  • From time to time you will also find consultations or questionnaires in the HRC, please fill these in, as your views really do count; there is also a suggestion box available there for tenants and leaseholders to make general suggestions about the service.
  • Access to Microsoft Word, Excel, and Publicher, with a free printer for use by residents groups and organisations that include tenants
  • If you cannot find what you are looking for in the HRC ask at reception, they will be pleased to help

Home News| gives you an idea of what each group is doing at the moment. If you would like to join the panels and/or standard groups| that meet on different dates, please contact:


Resident Involvement Team

  01202 458314|


Related Information


Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services