Browser does not support script.
Bournemouth Borough Council would like to place cookies on your computer to help us make this website better. To find out more about the cookies, see our privacy notice.
Please accept cookies by ticking this box and clicking on the 'submit' button below.
Follow us on
Facebook and Twitter
If you are a Council Resident or Leaseholder we would like you to get involved in the work we are doing and the decisions we are making.
Resident Involvements’ aim is to provide a variety of training opportunities throughout the year. Details of training opportunities are published in Home News|, The Housing Resource Centre at the Kinson Hub and on our Training and Courses| page.
Don't forget all training and travel is free to council tenants who work with us, so please get in touch if you are interested in any training that is on offer.
This consultation seeks views on the detail and practicalities of a new mandatory power of possession to enable landlords to take swifter action to evict their most anti-social tenants|.
The Government's intention| is that the necessary legislation be introduced alongside legislative changes required following the Home Office's recent consultation on reforming tools and powers to tackle anti-social behaviour.
Resident involvement is to enable tenants and leaseholders to shape and influence how their housing service is delivered in order to help achieve the following overarching service objectives:
1. Embed customer-focus in how our service operates and behaves
2. Maintain and improve our homes and the quality of our services
3. Provide services to meet the needs of all our customer base, including people who are vulnerable or ‘hard to reach’
4. Ensure value for money
Key Resident Involvement Objectives:
1. Ensure the service meets regulatory requirements and delivers best practice in resident involvement.
2. Improve and deliver the framework of involvement opportunities for residents to influence decisions and scrutinise performance across Housing Landlord Services.
3. Motivate, guide and support other Officers in Housing to ensure resident involvement is embedded in every service area.
4. Support residents to effectively influence decision-making and scrutinise performance by giving them appropriate information and / or training.
5. Encourage greater resident involvement and a diverse representation of residents i.e. people from different demographic groups.
6. Ensure continuous improvement and value for money in the delivery of the Resident Involvement service.
Resident Involvement Team
© Copyright Bournemouth Borough Council 2011| | Privacy Statement| | Disclaimer| | Site Map|