Accept Cookies on this site

Bournemouth Borough Council would like to place cookies on your computer to help us make this website better. To find out more about the cookies, see our privacy notice.

Home / Housing / Council Housing / Independent Senior Living / Bournemouth Careline

Bournemouth Careline










Bournemouth Careline is run by Bournemouth Borough Council’s Housing Services and has been in operation since 1989 having been modernised since.


Our Careline| is staffed, 24 hours every day, 365 days per year!  Our professional, trained and helpful staff will answer your call. Careline is available for all BH postcode areas.


Bournemouth Careline’s service is designed to increase the independence and safety of users within their home environment and also it provides reassurance to relatives/carers that loved ones are safe and can call for help should it be required.  The Bournemouth Careline service can be used to summon help or just provide reassurance in a time of need.


Bournemouth Careline services are available to all residents within the area, regardless of whether they are in private housing or council owned property.  It can be used by anyone who feels that they might benefit from the service.  There is no barrier due to age, disability or health.


Installing a Bournemouth Careline connection can make a significant contribution towards remaining independent when living in your own home.  It is a simple process that takes only a few minutes.  All you need is an available 3-pin electric socket and an active phone line socket preferably on the same wall.  We can install your alarm, demonstrate its use and leave you with a working system within a matter of minutes by simply plugging it in.  Your existing phone will not be affected by the alarm unit.


We are regulated by the Telecare Services Association (TSA) which sets strict standards for us to follow.  Before you sign up for the service you might want to consider the  pre-contract information|.


Please contact us| for further information or to arrange a free demonstration. You can either use the links at the top left hand side of the page or:


Tel: 01202 452795

Related Information


Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services