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Careline Alarms


Our service gives you peace of mind and help at the push of a button, helping you to stay independent in your own home.

What is a careline alarm?

It is a service that allows you to get help in an emergency within your home; at any time of day or night; and every day of the year.


How does it work?

Bournemouth Careline Alarm Service is a 24 hour contact for use in times of emergency.


Pressing the button alarm activates the system, putting a call straight through to Careline|. The unit allows Careline Operatives to speak to the service user to ascertain the problem.


When a service user requires help Careline will contact the nominated keyholders| and ask them to attend. If the emergency services are required Careline will contact them for you.


The Bournemouth Careline service is a monitoring service and does not provide a response team. Therefore at least one nominated keyholder is required.


How much will it cost?

The Bournemouth Telecare team will install the equipment which connects your home to our Control Centre via your phone line. You pay a small fee each week to cover the rental of the equipment and the 24 hour monitoring service we provide.  There is a one-off £30 installation charge payable with the first bill.  Each type of alarm sensor| has a different weekly cost.


Who can benefit from having a careline alarm?

The flexibility of Assistive Technology solutions means that they are used by a wide variety of people to help them live independently, safe in the knowledge that they can quickly contact help should they need it.


The list below provides a greater insight into the ways in which people are currently benefiting from these and many other solutions provided by Careline.

tickbox  Older people - the service provides reassurance and peace of mind as well

as a friendly voice when an incident has occurred.

tickbox  People living with dementia - helps to reassure users and their families that help is at hand when needed.

tickbox  People at risk of falling - summoning help following a fall is very easy by simply pressing the personal radio trigger provided or by using the special falls pendant.

tickbox  People with medical conditions (e.g. diabetes and epilepsy) - help can be quickly summoned if the user begins to feel unwell.

tickbox  People of all ages living alone - should an incident occur or if an unwelcome noise is heard at night help can be quickly on hand.

tickbox  Single parents and families with young children - helps to provide assistance should an accident occur

tickbox  Carers - the service helps to provide reassurance to full and part-time carers enabling them more free time to live their own lives

tickbox  People who have recently been discharged from hospital - should symptoms reoccur help can be available quickly. 


How is the Home alarm installed?

All you need is a spare electric socket and a working telephone landline socket on the same wall.  We can fit the equipment in seconds by simply plugging it in.  Your own phone will not be affected by the alarm unit. 


Demonstration & More Information

For a free demonstration, or for more information please contact our control centre.

telephone icon image 01202 452795

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Related Information


Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services
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