Accept Cookies on this site

Bournemouth Borough Council would like to place cookies on your computer to help us make this website better. To find out more about the cookies, see our privacy notice.



How much does the Bournemouth Careline service cost?

The standard monitoring service includes equipment rental and monitoring 24 hours a day, 365 days a year.


Alarm Rental

A standard Bournemouth Careline unit and alarm button will cost £3.07 per week excluding VAT*. There is an installation fee of £30 payable with the first bill. This is non-refundable.


Payment can be made either through setting up a direct debit with your bank or by receiving an invoice and paying by cheque.


*Most people are exempt from paying VAT if they have an illness or disability.


Purchase costs 

It is possible to purchase the alarm Unit and alarm button through the Bournemouth Careline service. The cost of a Home alarm and button would be around £180.18 excluding VAT. There is an installation fee of £30 payable with the first payment. This is non-refundable.


Can you get help with the cost?

You can apply for a full financial assessment to see if you are entitled to any benefits that may help towards the cost of the service. Please contact Care Direct| for more information.

Related Information


Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services