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Home / Housing / Council Housing / Rent & Payments / Paying Your Rent

Paying Your Rent

You should pay your rent fortnightly or monthly in advance.  We have several different ways for you to pay.

 

Contact us on  Telephone Us01202 451565 or Email Us revenues@bournemouth.gov.uk|

 

Pay your rent for free via the internet!

If you hold a debit card from any UK bank then you can pay your rent via the internet| free of charge.  Credit cards are not accepted.

 

If you use internet or tele-banking| then you can also pay your rent through your own bank account.

 

To pay by the internet you will need your 10 digit payment reference number.  This can be found on any letter you have received from us about your rent or you can contact us|.

 

Direct debit – the easy way to pay!

The most cost-effective way to pay your rent is to Pay by Direct debit|.  If you do not have a bank account then please speak to your Housing Officer about setting up a basic bank account.

 

Standing Order

This is similar to a direct debit but you will have to notify your bank of any changes in the rent you need to pay.

Rent Payment Card

You can pay your rent free of charge at any post office using a rent payment swipe card.

Payment Book

You can ask us for a payment book that can be used at any bank. Local HSBC banks do not make a charge for this but other banks may.  The payment book can also be used at a post office.

Post Office Giro Credit

You can also pay by cash at the Post Office| using a Transcash transfer form using a Transcash transfer form.

Telephone Telephone Us 01202 454748

We can take your payment over the phone via an automated service, available 24-hours a day, 7-days a week using a debit or credit card.  There is no charge for using a debit card but there is a £2.50 charge for credit card payments.  A payment receipt reference will be given upon successfully completing a transaction.

 

REMEMBER THAT IF YOU USE A CREDIT CARD TO PAY YOUR RENT AND DO NOT PAY YOUR CREDIT CARD BILL YOU WILL BE CHARGED INTEREST

 

Post

You can post your payment to:

 

envelope icon image  Revenue and Benefits

        Town Hall

        Bournemouth

        BH2 6EB

 

If you want a receipt, please tell us and send the whole bill with your payment.

 

PLEASE DO NOT SEND CASH.

 

Please note: Payments made at a bank, post office, by telebanking or the internet may take up to 5 working days to reach us.

Related Information

 

Postal Address Housing Landlord Services,
Kinson Hub Office, The Kinson Hub, Wimborne Road, Bournemouth, Dorset
BH11 9AW
Telephone 01202 451915
Minicom 01202 454728
Email Housing Landlord Services
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