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Home / Housing


Where to find the right information for you 

We provide free information and advice for anyone in Bournemouth with a housing need or enquiry. Click one of the images above for information relevant to that group.

We are here for you if you are...

  • a tenant, or want to apply for the Housing Register
  • an owner occupier
  • homeless or facing the threat of homelessness
  • a private landlord.

If you are already a council tenant| you can find all the information you need in the pages for council tenants.


I have a housing related support need, how can you help me?

If you need a low level of care to stay in your current home, or are considering moving into supported accommodation you can get help with Housing Related Support or access to Floating Support through our SP Hub team|


If you need a higher level of support, for example, you need help with personal care like washing and dressing, you can get help from Adult Social Care|.


I need help with housing related benefits, who do I speak to?

Whether you need help to pay your rent or Council tax or you would like to find out about the help available from the Local Welfare Assistance Fund you can find all the information you need in Advice & Benefits|.


Tell us what you think about our Housing services

Please help us continue to provide high quality services by telling us about your experiences with Housing Options, you can share these with us by filling in a customer satisfaction form|.


We hope you find our webpages helpful and would love to hear what you think, to comment please use the ‘Rate This Page’ option on the right hand side of each page to tell us whether you like or dislike the information available on that page and let us know how you think we can improve them.  


If you would like to learn more about our aims and objectives as a service unit, our policies, or how we plan to improve services for our customers you can find our more by reading our strategies and policy documents|.

Related Information


Postal Address Customer Services Centre,
St Stephens Road, Bournemouth, Dorset
Telephone 01202 451451
Minicom 01202 454974
Email Enquiries