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The World Wide Web Consortium|| (W3C) provides Web Content Accessibility Guidelines|| (WCAG) for people who create and maintain websites.
These guidelines help organisations provide websites that are accessible to people with disabilities. The guidelines are split into 3 priority levels:
We aim to make our site a minimum of Priority 2 and strive for Priority 3 wherever possible.
We have a legal duty to make sure our services and buildings can be accessed by disabled people. This means we must take all reasonable steps to change anything that might stop customers using our services or be a barrier.
The overwhelming majority of Council buildings that are open to the public provide reasonable access for wheelchair users and other disabled people. Details on disabled access in our public buildings are available in our Customer Services section|.
If you are still having difficulty in accessing a Council building to which the public are normally allowed, please let us know by sending an email to firstname.lastname@example.org| or telephone 01202 451451 and we will do our best to improve the situation. However, many of our buildings are old and may be listed therefore it may not always be possible to make them fully accessible, in such instances it will sometimes be necessary for us to provide the service in another way so that you don't have to visit.
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