Bournemouth Council

Refuse and Food Waste Collection Service

Changes are coming

In April we are introducing a new waste and recycling service, which means a change in how often we collect your bins.

Big Bin and Little Bin collections 

As part of the new service, your Big Bin (recycling) and Little Bin (rubbish) will be collected on alternate weeks. 

You will still get a weekly collection: Big Bin (recycling) one week and your Little Bin (rubbish) the next.

Improved food waste collection service

We will also improve the weekly food waste collection service by offering a larger 23 litre food waste container, which we will collect every week. You can still use your 12 litre food waste container, if you prefer.

If you would like to know more information about the changes, please read through our frequently asked questions below.

Answer:
Changes to the refuse and food waste collection service will start from the 24th April 2017. 
Answer:
These changes to the service will mean that we will be re-designing our collection routes, this will result in changes to your collection day. We will be writing to you in the near future to notify you of your new collection days.

The times of your collections are also likely to change, so please remember to leave your bin out from 5am until 8pm (or until it is collected) on your collection dates as our collection teams work into the evenings.

Answer:

Introducing an alternate weekly collection service is estimated to save us approximately £495K per year. This will contribute to the estimated £16.4m of savings needed to be made over the next three years, due to cuts in government funding and increased demand for savings.

Over a third of waste thrown away in Bournemouth is food waste. It currently costs us £40 per tonne more to dispose of food waste in the rubbish bin, than it costs to dispose of it in the food waste caddy.

It also costs us £75 more per tonne to dispose of recycling in the Little Bin than it does in the Big Bin for recycling, which means we need to encourage more people to recycle.  

Answer:

The garden waste service will remain the same so if you registered for the service then follow the information you have already been given.  Register for the garden waste collection service.

Answer:

In April 2017 we will introduce a new waste and recycling service, which means a change in how often we collect your bins.
You will still get a weekly collection: Big Bin (recycling) one week and your Little Bin (rubbish) the next.

We are also enhancing the weekly food waste collection service. We are offering residents the option to request a 23 litre food waste bin container that will continue to be collected every week. The weekly collection will continue whether you are using the 23 or 12 litre container.

Answer:

No, the changes will mean your rubbish and recycling will be collected on alternate weeks.

You will still get a weekly collection: Big Bin (recycling) one week and your Little Bin (rubbish) the next. Food waste will still be collected each week.

Answer:

Yes, households will continue to use their 140 litre Little Bin for rubbish and 240 litre Big Bin for recycling, which will be collected on alternate weeks.

We will enhance the weekly food waste collection service. We are offering residents the option to request a 23 litre food waste bin container that will continue to be collected every week. The weekly collection will continue whether you are using the 23 or 12 litre container.

Answer:

We will enhance the weekly food waste collection service and would encourage all residents to start using this service. We are offering residents the option to request a 23 litre food waste bin container that will continue to be collected every week. The weekly collection will continue whether you are using the 23 or 12 litre container.

We will still offer a small food caddy (5 litre) to keep in your kitchen. Compostable Caddy Liners are free of charge and available from all Bournemouth libraries and some Community Centres.

Answer:

Flats which currently have the Big Bin, Little Bin arrangement in place will move to an alternate weekly collection. However, flats that use a communal bin will need to have a site visit in the coming months to determine the suitability of refuse collections on alternate weeks.

Answer:

The new service will start on 24 April 2017. Until then, the service will remain the same and you should continue to put your bins out on your current collection days.

Ahead of the changes being made, it is important to think more about what you are wasting and to start recycling as much as you can now. There is more information including useful tips on how to reduce your waste on the recycling pages.

You can request a larger food waste container before the new service begins in April 2017.

Answer:
The success of the new refuse and food waste collection service will rely on residents reducing the amount of waste they put in the Little Bin.

The day or week of your collections might change and we will be sending every household an information pack containing a collection calendar and information leaflet before the new service begins in April.

We will also be working with managing agents and landlords to support residents living in properties who share a communal bin.

There are plenty of ways to cut down the amount of waste you have to throw away. The recycling team run a number of waste prevention campaigns including the Real Nappy Incentive SchemeGive or Take DaysRepair Café & Love Food Hate Waste to help the community reduce the amount of waste we produce and to reuse more of our stuff. 

You can also check our A-Z for ideas about how to reduce and reuse your things.

Answer:
We are keen to work with residents to address concerns and provide additional capacity where there is a genuine need, so we should not see an increase in fly-tipping as a result of these collection changes.

We do carefully monitor and report fly-tipping nationally, taking speedy action to clear and investigate reported fly-tipping incidents within our delegated powers and obligations. We will take enforcement action where we have evidence. Please report any fly-tipping you see, providing as much information as you can and we will take the appropriate action.

Answer:

Over 60% of Bournemouth’s waste can be recycled in the Big Bin, and over a third of the waste we currently throw away is food. The small amount of waste that can’t be separated into these two bins should fit into your Little Bin.

Extra recycling can be collected from a cardboard box next to your bin on your collection day. If you regularly overfill your recycling bin, you can apply for extra recycling bins.

As you will have less room in your bin for your rubbish, it is important to think more about what you are wasting and recycle as much as you can now. We will not take excess rubbish placed on top of, next to or overflowing from Little Bin. Extra rubbish will need to be taken to Millhams Community Recycling Centre or Christchurch Household Recycling Centre.

Discounted compost bins are available to Bournemouth residents from Get Composting or by phoning 0844 571 4444. These composters are subsidised and start from just £6.

As part of the changes, some residents who meet a set of specific criteria will be able to apply for an additional refuse bin. Households with five or more permanent occupants, two or more babies in nappies or with an occupant who lives with a medical condition that generates extra waste may apply for a second 140 litre bin, if they meet specific criteria. You can apply for an additional refuse bin here.

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Contact Us

Telephone

General Enquiries

01202 451451

Address

Customer Services Centre

St Stephens Road
Bournemouth
BH2 6EB

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