Browser does not support script.
Bournemouth Borough Council would like to place cookies on your computer to help us make this website better. To find out more about the cookies, see our privacy notice.
Please accept cookies by ticking this box and clicking on the 'submit' button below.
Follow us on
Facebook and Twitter
Bournemouth Borough Council regards all complaints of anti-social behaviour seriously and has put in place procedures for dealing with complaints.
Anti-social behaviour is defined as “…acting in a manner that causes or is likely to cause harassment, alarm or distress to one or more people not of the same household” and “…behaviour that unreasonably interferes with other people’s rights to use their home and community”.
In addition to this, the behaviour must be persistent. Before complaining to the council ask yourself if your complaint meets this definition.
The types of anti-social behaviour commonly complained about are:
Dorset Police also regards complaint of anti-social behaviour seriously please visit the Dorset Police website|.
The Council operates a Minimum Standards policy|, which outlines our commitments to you both in terms of how anti-social behaviour is dealt with in Bournemouth and how your case will be handled if you become a victim of anti-social behaviour. This document is currently in its draft stages.
The Anti-Social Behaviour, Crime and Policing Act 2014 has introduced a process to give victims the right to request a review of their reports of anti-social behaviour and bring agencies together to take a joined-up, problem-solving approach to review their case.
The Pan-Dorset Community Trigger procedure sets out how victims of anti-social behaviour across Dorset can request a review of their case.
The Community Trigger is not a substitute or alternative to a formal complaints procedure and all agencies will have processes and eligibility criteria in place to deal with a formal complaint about a given service.
Any Dorset based resident, community or business may use the Community Trigger to request a review of their case. The community may be a loose group of affected residents or a formal community group or residents association.
To activate a Community Trigger a Qualifying Complaint must have been made to one of the Relevant Bodies, as set out in the Pan-Dorset Community Trigger document as follows:
Victims may activate the Community Trigger in the way that best suits their needs and circumstances.
For further information please email firstname.lastname@example.org| or alternatively call 01202 454873.
© Copyright Bournemouth Borough Council 2011| | Privacy Statement| | Disclaimer| | Site Map|