An asylum seeker is someone who comes to the UK, often fleeing persecution, torture or war, and applies for refugee status. Until refugee status is granted, the person remains an asylum seeker. Asylum seekers often encounter homlessness and face difficulty in obtaining accommodation.

The Immigration & Nationality Directorate (IND) of the Home Office deals with asylum applications. Click here to read information about asylum and the IND on the Home Office website.

While applications are being considered another part of the Home Office called the National Asylum Support Service (NASS) provides support, accommodation and financial support. You can contact them via the Telephone Enquiry Bureau on 0845 6021739 from 9:00am to 4:45pm Monday to Friday. Alternatively click here to link to information about the NASS on the Home Office website.

Other Useful Links

Home Office Immigration and Nationality Directorate

Asylum Aid: www.asylumaid.org.uk

Asylum Support: www.asylumsupport.info

Refugee Council: www.refugeecouncil.org.uk