The Council has a set rent for each property.  There are a number of ways in which council tenants can pay their rent.  We will help tenants to claim any available assistance with paying their rent.  When tenants are in arrears we will make agreements to reduce the arrears.  However, we do take legal action if tenants persistently fail to pay their rent on time.

Paying Your Rent

There are a number of ways to pay your rent such as at your local Post Office, by Direct Debit, by cheque, Switch or debit card.

Direct Debit is an easy way in which you can pay your rent to the Council from your bank or building society account each month.

There are lots of advantages in paying your rent by Direct Debit, many of our tenants are doing just that.

Once you have agreed to pay by Direct Debit, payments will be made automatically.  You will no longer have to remember to pay each month.

You can put behind the worry of overlooking a payment, perhaps due to illness or being on holiday.

If a credit or debit is created on your rent account, your Direct Debit payment will be recalculated to take into consideration any changes to your rent account for the remaining monthly payments.  You will receive 14 days' notification of any changes to your Direct Debit to make sure it is correct.

When a tenancy ends the Direct Debit automatically ends.

The Council will update your Direct Debit every year and inform you of any changes.

Post Office Payment Card

You can now pay your rent at Post Offices throughout the area using the Post Office Payment Card.  You can request a Payment Card by contacting us as below.

Help with Paying Your Rent

If you need help paying your rent you may be entitled to Housing Benefit or your Housing Officer could give you advice and assistance on paying your rent.

Repaying Your Rent

If you are in arrears we will try and reach a realistic agreement for you to repay the amount over a period of time.  The Council follows a legal procedure to recover arrears.

If you are getting into arrears with your rent please contact us as soon as possible.  Ignoring the situation will make it harder.