With our tenants, we have put together a tenants' handbook. Please click on the sections below to see them in more detail.
The tenants' handbook was distributed to all of our tenants in March 2006.
If you have any comments or queries please contact Ian Shaw on (01202) 451915 or ian.shaw@bournemouth.gov.uk
Front page
Welcome Page by Gary Josey, Head of Housing Landlord Services.
Index
Section 1 - Your local housing team
Section 1A - Useful phone numbers
Section 2 - Customer Care
Section 3 - Tenant & leaseholder involvement
Section 4 - Moving into your new home
Section 5 - Your rights & responsibilities
Section 6 - Your rent and housing benefit
Section 7 - Tackling anti-social behaviour
Section 8 - Reporting a repair
Section 9 - Repairs & maintenance
Section 10 - Recycling and saving energy
Section 11 - Sheltered Housing
Section 12 - Grounds maintenance
We hope this information has been useful. If you require it in another language or format such as audio or large print, please contact us as follows:
Housing Landlord Services
Bournemouth Borough Council
Unit 4
Dalling Road
Poole
BH12 1DJ
Tel 01202 458331
Minicom: 01202 454728
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