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You are Here: Living / Housing / Council Housing / Tenants / Tenancy Issues
Who we are and what we do

Who we are

Our Management Structure

Name Role Tel
Gary Josey (pictured) Head of Housing Landlord Services 458331
Simon Ludgate Housing Technical Services Manager 458302
Ian Shaw General Needs Manager 451915
Nick Rosewell Strategic Sheltered & Extra Care Manager 451342

Paul Freeman

Customer Services Manager

458312

Andrew Hookings Sheltered Housing Manager 452790
Mark Warner Principal Horticultural Officer 458330

 

How to find out who your Housing Officer is

If you are a Bournemouth Borough Council tenant you can find out the name of your housing officer and their contact details for:

East Bournemouth - Pokesdown, Southbourne, Boscombe, Strouden & Winton.

(PDF 26k 30 Seconds)

 

West Bournemouth - Kinson, East Howe, West Howe, High Howe, Wallisdown & Bear Cross.

(PDF 26k 30 seconds)

We deal with a wide range of issues relating to all aspects of a Council Tenancy.

Patches last updated August 2008.

 

What we do

As well as officers taking repair reports, collecting rents and other payments, managing rent arrears and dealing with breaches of the tenancy agreement; local estate staff can also help and advise on a number of other issues including:

      • Moving homes
      • Tenancy Support
      • Alterations/Improvements to Council Property (including external alterations)
      • Adaptations for persons with disabilities
      • Assigning Council tenancies to more than one person
      • Succeeding deceased tenants on their death
      • Getting involved with local tenant & resident groups.

 

How to contact us

Contact Details for our Local Housing Offices are as follows:

 

West Office (Kinson area) 

Kinson Neighbourhood Office 

1599/1601 Wimborne Road

Bournemouth  BH11 9AB

Tel: 01202 453907

 

East Office (Pokesdown, Southbourne, Boscombe, Strouden & Winton)

Housing East Office
Strouden Library
Castlepoint
Castle Lane West
Bournemouth BH8 9UP

Tel: 01202 451915

 

Our housing visitors can come and see you in your own home.  If you want to discuss anything confidentially we can provide an interview room at each of our offices above.

 

If you need to report a repair, why not save time and money and contact us as follows:

Freephone repairs line: Tel 0800 0281870 

Or by e-mail

General matters: housinglandlord@bournemouth.gov.uk

Council Property Repairs: housing.repairs@bournemouth.gov.uk

We value your feedback so please do not hesitate to contact us if you have any ideas or comments, compliments or complaints. 

 

We hope this information has been useful.  If you require it in another language or format such as audio or large print, please contact us as follows:

 Housing Landlord Services

Bournemouth Borough Council

Unit 4 

Dalling Road

Poole

BH12 1DJ

Tel 01202-458331


Minicom: 01202 454728

 

General Comments/Enquiries: housinglandlord@bournemouth.gov.uk



Contact details

Bournemouth Council
Envelope IconTown Hall,
Bourne Avenue
Bournemouth
BH2 6DY
( Map )
Telephone IconTel: 01202 451451
Fax: 01202 451000
Minicom: 01202 454728
Email usEmail: Enquiries

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This page is maintained by Housing and Voluntary Services Email    Page Updated: 18 Sep 2008