Bournemouth Council

How can I provide the evidence you need?

How to get your evidence to us. 

Evidence we can accept electronically

We can accept electronic evidence such as digital photos, scanned images and email documents to support new claims and changes in circumstances.

Evidence such as a certificate of rent, tenancy agreement, wage slips, earnings certificates, bank statements, Department for Works and Pension letters, self employed accounts, utility bills, birth certificates for children can all be accepted electronically.

Scanned images must be clear and legible. Please ensure the original documents have not been tampered with before being scanned e.g. Tipex or alterations.

If we have any doubts about the images we receive, we may still ask to see the original documents.

Where to send your evidence electronically

Email your evidence to revenue&benefits@bournemouth.gov.uk. Don't forget to provide your name, address and/or a reference number.

Original documents

We must continue to see original documents being used as identification and proof of a national insurance number for either the claimant and/or partner, for example, passport or driving licence. 

How to get your original documents to us

If we need to see original documents, or if you don't want to send your documents to us electronically you can post them or bring them in person to:

Revenue & Benefits Town Hall,
St Stephens Road
Bournemouth
BH2 6DY

 

Contact Us

Telephone

General Enquiries

01202 451592

Address

Customer Services Centre

St Stephens Road
Bournemouth
BH2 6EB

Online

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