Click on the links below to take you to the page that you are interested in: -
You can also look at guidance on Getting Your Car Serviced, produced by the Dept of Trade and Industry.
Factsheet 3: Work At Home Schemes - We get many complaints about schemes pretending to offer work at home. In reality they aim to rip you off. Read this and don't become a victim!
Factsheet 5: Consumer Cons - An assorted bunch of common cons! Reading this will help you to have the confidence to say "no!" and shut the door on that unwelcome caller.
Factsheet 6: One Day Sales - This sort of sale we could well do without. We want to eradicate it from Bournemouth. Read this and find out why.
Here are some common problems
Is your court action appropriate? Read this Factsheet for further advice
Many doorstep sellers are honest and genuine. However, some aren’t - Beware
Useful Advice/Letters - Here you'll find draft letters that you can adapt for your purposes if you have to make a claim from a trader. The letters will also help you to understand your rights when you buy goods or services from a trader.
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