Bournemouth Council

You Said, We Did

Your feedback and suggestions about the Local Offer are really important, see how we use your comments here

This is your Local Offer and we want to encourage you to have a say in how it’s managed.

You’ll find all the suggestions we’ve had from you about how to improve this service here, as well as details explaining what we’ve done about it.

If you have any feedback or suggestions about the Local Offer then get in touch using the ‘Contact Us’ form at the bottom of the page. We’d love to hear from you.

April 2015

The suggestions here were all made by people visiting the Bournemouth Parent Carer Forum Conference in March. We asked what they wanted from their Local Offer.

You said you wanted...

More factsheets and useful resources.

What we did...

We’ve added a section called 'advice & support' which has links to other organisations and groups and links to factsheets specifically for people with SEN and disabilities.

You said you wanted...

More information about the processes and stages people go through when they have SEN. Not just for adults but for children and young people too.

What we did...

We’ve added a section called 'what happens when...' where you can find out about what happens in a range of different scenarios, from changing school to getting a diagnosis.

You said you wanted...

More information on children’s activities for different ages and abilities.

What we did...

We’ve added a section about finding activities in Bournemouth, we’ll also include clubs and groups in our directory. If you’re a member of a club and it’s not in our directory, let us know so we can add it.

Contact Us

Telephone

General Enquiries

01202 451451

Address

Customer Services Centre

St Stephens Road
Bournemouth
BH2 6EB

Online

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