You are here: >  News & Information / Press Office / Press Releases / May 2008 / Stokewood Leisure Centre in Bournemouth achieves top score in UK quality scheme for sport and leisur

It has been confirmed today that the Stokewood Leisure Centre has been ranked as the 15^th top performing leisure facility in the UK by Quest - a national scheme which assesses the operational efficiency and effectiveness of an organisation.

Particular areas that the Stokewood Leisure Centre performed well in included;

• Efficient and strong financial and performance management systems
• A clear and well communicated customer care policy
• High levels of customer satisfaction illustrated by the National Bench Marking Survey award received earlier this year
• Environmental initiatives recently introduced to save energy and to promote recycling

Colette Kiernander, Centre Manager is delighted with the result. She said,

“We have achieved a highly commended rating and an overall scoring of 80% which is a 5% increase on our previous assessment in 2006 and puts us on a par with the Littledown Centres scoring! This is a fantastic achievement by all the staff and I would like to thank everyone for their involvement and contribution towards achieving this wonderful result.”

Councillor Beverley Dunlop, Cabinet member for the Economy and Tourism said,

“I am thrilled that the Stokewood Leisure Centre has achieved such a brilliant result. This demonstrates Bournemouth Borough Councils commitment to providing efficient leisure facilities whilst maintaining a high quality of product and service.”

The Stokewood Leisure Centre will be significantly improving its facilities later on this year with a £330,000 investment to increase the size of the gym by over 70% and to build a new spinning studio.