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View Service Standards for Green Flag Parks
View the Council's Corporate Service Standards
Grass Areas
Shrubs
Roses
Spring and Summer Bedding
Hedges
Hedges will be cut to a neat and tidy appearance, at intervals suitable to the hedge species, desired look or function.
Litter and Dog Waste Bins
Litter will be cleared in accordance with the Environmental Protection Act 1990, and the Street Services Cleansing Plan 2007-10.
Bins will be provided for litter, dog waste and recycling
Bins will be emptied as required depending on individual site demands and designated zoning, normally on a daily basis.
Bins will be maintained in a cleaned condition
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
Graffiti
Offensive and obscene graffiti will be removed as a matter of urgency, usually within 24 hours
General graffiti will be removed as soon as it is reasonably practical
Children's Playgrounds
Playgrounds and equipment will be inspected visually at least once per week for signs of damage or wear, by trained staff
All play equipment will be inspected physically quarterly and annually by a qualified inspector
All hard surfaces will be swept as required to keep clear of glass and litter
We will replace parts such as chains, swing seats, nuts and bolts, etc as required
All hazardous defects will be made safe or repaired within 24 Hrs, with equipment being immobilised if required to ensure public safety. All other defects will be covered within routine maintenance programmes.
Trees
Inspections for safety and management purposes will be carried out on a regular basis
Tree works identified from inspections will be carried out in accordance with good Arboricultural practice
Trees that have had to be removed due to death or safety reasons will be replaced with new tree planting.
Hard Surfaces
Hard surfaces will be kept generally clear of leaf litter and debris as required.
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
Water Features
Ponds will be maintained in a clean and if practical, clear condition, free from algae
Aquatic plants, water pumps, filter systems, fountains and other pond features will be regularly maintained in accordance with good practice.
Fish stock will be maintained in a healthy condition.
Paddling Pools
Water quality will be maintained in accordance with ISRM and ISPAL recommendations, and any other statutory requirements
Glass and other contaminants will be removed immediately, which may require the closure of the facility and subsequent draining of the water
All plant and equipment will be maintained in accordance with manufactures recommendations.
Sports Facilities
Sports facilities to be provided in accordance with the recognised season of use
All surfaces will be maintained to a safe standard of play, for the appropriate sport, and clearly marked out in accordance with relevant governing bodies
Specifications.
Sports furniture will be inspected and maintained on a regular basis and prior to the start of the relevant season
Reinstatement of facilities will be carried out during the closed season for the appropriate sport.
Seats, Benches and Picnic Tables
Seats, benches and picnic tables will be maintained in a clean and safe condition with an application of a suitable protective coating on a regular basis
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
Drainage
All gullies and drainage systems will be cleared at regular intervals to provide effective surface water collection and discharge.
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
Signage
All signs and notice boards will be maintained in a clean, safe and legible condition.
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
Fencing
All fencing, gates, barriers and handrails will be maintained in a cleaned and safe condition.
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes
Bridges
All decked surfaces will be kept safe and clear of leaf litter and debris as required.
All handrails will be maintained in a clean and safe condition
All bridges will be inspected annually by an external specialist contractor.
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes
Buildings
To maintain all building structure, fabric and services in a safe, clean and functional condition.
To comply with statutory legislation
To carry out and maintain regular asset management surveys
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes
Lighting
To maintain all lighting features in a safe and working condition
All hazardous defects will be made safe or repaired within 24 Hrs. All other defects will be covered within routine maintenance programmes.
| Contact details | |
|---|---|
| Bournemouth Council | |
| Town Hall, Bourne Avenue Bournemouth BH2 6DY | |
| Tel: 01202 451451 | |
| Fax: 01202 451000 | |
| Minicom: 01202 454728 | |
| Email: Enquiries | |