Who Can Have Social Care Services?

We help people with eligible needs

After we assess your needs, we compare them with national criteria set in The Care Act (2014). This is known as eligibility criteria and we use this to work out how we can help you to get care and support.

You may be eligible if  

You are an adult and you have care and support needs as a result of a physical or mental condition and due to this you cannot do two or more things on the list below

  • Managing and maintaining nutrition (getting, cooking and eating food and drink)
  • Maintaining personal hygiene (keeping clean)
  • Being appropriately clothed
  • Being able to use your home safely
  • Maintaining a habitable (clean, safe and tidy) home environment
  • Developing and maintaining family or other personal relationships (meeting and keeping in touch with people who are important to you)
  • Accessing and engaging in working, training, education or volunteering (finding, getting and keeping a job or learning new skills)
  • Transport and recreational facilities or services (getting to places in your local area)
  • Carrying out any caring responsibility you have for a child and
  • This has a big impact on your “wellbeing” (being comfortable, healthy and happy)

You are a carer and these needs arise as a result of providing necessary care for an adult and your physical or mental health is, or is at risk of, deteriorating and/or you are unable to achieve any of the following:

    • Carrying out any caring responsibilities you have for a child
    • Providing care to other people that you provide care for
    • Maintaining a habitable home environment in your own home
    • Managing and maintaining nutrition (getting, cooking and eating food and drink)
    • Developing and maintaining family or other personal relationships (meeting and keeping in touch with people who are important to you)
    • Making use of necessary facilities or services in the local community including recreational facilities or services (getting to the places you need to get to in your local area)
    • Engaging in recreational activities and
  • This has a big impact on your “wellbeing” (being comfortable, healthy and happy).

We will talk to you about whether:

  • You are unable to do the things you want to
  • Doing those things causes you a lot of pain, distress or anxiety
  • Doing them takes you a very long time
  • Whether doing them puts you or others in danger

If your needs have a significant impact on your wellbeing and you would like our help, we will agree with you the best way for us to give the support you need.

In all cases, whether your needs are eligible for support or not, we will give you advice and information about what support is available within the community.