Expert Fitting Service

You can be confident that your equipment will be properly fitted by our experienced Telecare Installers

We make an appointment to install your equipment at a time convenient for you.

Installing a Careline

Installing a Careline alarm is quick and easy.

We require an active phone line and an available electric socket. if you don't have these, we can supply both battery operated and mobile alarm units.

Once installed and tested through to the control centre, the Telecare installer asks for:

  • date of birth
  • contact details
  • GP surgery
  • medical information
  • nominated responder/ keyholder details
  • next of kin
  • routine carer calls
  • any other relevant information.

The area will be range tested using the pendant to make sure you have adequate coverage before leaving the alarm in place. Once the Telecare installer has completed the process the unit will be live on our system and the service user linked to the Careline 24 hour service. The whole process takes an average of just 60 minutes. 

Other installations

We can also install other equipment and key safe. Please contact us to find out more.