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In April we changed the way we collect your waste and recycling. Your information pack will tell you your new collection date.
Let us know about a missed bin and we'll get it sorted. Help us by making sure your bin's out before 5am on your collection day or the night before.
If your bin has been damaged or gone missing let us know and order a replacement, we can arrange a replacement or repair for you.
Your Big Bin (240L) is for your recycling. Find out what you can recycle, when we empty your bin, and what happens on bank holidays.
Your Little Bin (140L) is for rubbish that you can't recycle. Find out what day we empty your bins, and what happens on bank holidays.
We take away and recycle your unwanted garden waste if you join our garden waste scheme
Your Food Waste Container is emptied weekly. You can pick up a new roll of compostable liners from your local library.
You may share a communal bin for your rubbish, recycling and food rubbish. These are emptied by our collection crews.
Customer Services Centre
St Stephens Road