Little Bin - Frequently Asked Questions (FAQs)

Find out about using your Little Bin

How do I get a Little Bin?

If you don’t have a Little Bin you can order a replacement.

If you need an extra Little Bin, you need to check you qualify before applying.

If you’re renting, please get in touch with your landlord if you want an extra or new Little Bin. It’s the landlord’s job to sort this out with us.

Can I order a replacement bin? 

Do I have to pay for a new Little Bin? 

Yes. A new Little Bin costs £43 and we will ask you to pay this fee.

If you’re on income based benefits, you might get a free bin. 

What if I need help getting my bin out?

If you’re elderly or have a disability and don’t have anyone to help you put your bin out, we’ll try to help. Please contact us and we’ll see what we can do. 

What other collections do you offer?

What happens to my rubbish?

We collect over 150 tonnes of household waste every day. Most of this is processed at an MBT (Mechanical Biological Treatment) facility in Dorset.

They sort it to remove metals from the rubbish. The biodegradable fraction is then composted into a low-quality material used to cap landfills and neutralise contaminated land.

Some items are also processed for energy recovery and a small amount is sent to landfill. 

Contact Us


General Enquiries

01202 451199


Customer Services Centre

St Stephens Road


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