Getting A Food Hygiene Rating For Your Business

Get a hygiene rating by applying for an inspection

Ratings are given to places where you can eat or buy food, in accordance with the National Food Hygiene Rating Scheme.

Bournemouth used to have its own scheme with Gold, Silver and Bronze certificates, but this has now been replaced by the National Scheme.

Not all businesses need a rating. Some businesses, for example a newsagent selling sweets, are so low risk to people’s health they’re not included.

How a hygiene rating is worked out

We inspect a business to check that it meets the requirements of food hygiene law.

At the inspection, our officer will check:

  • How hygienically the food is handled.
  • The condition of the buildings.
  • How the business manages and records what it does to make sure food is safe.

Our officer then rates the business from 5, for very good, to 0 – which means urgent improvement is required. Depending on the risk, the officer can shut down your business.

We will let you know what improvements need to be made and what action you can take to improve your hygiene rating. 

How to appeal

If you think the rating for your business is unfair or wrong, use our appeal form to let us know.

You also have a Right to Reply. If circumstances were not in your favour on the day of the inspection, you can say this and request another inspection. Your right to reply will be published online with the hygiene rating. 

Contact Us


General Enquiries

01202 451451


Customer Services Centre

St Stephens Road


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