About Trading Standards
How we protect consumers from illegal trading
We’re responsible for making sure that Bournemouth residents are protected against illegal trading.
We advise local businesses about the laws that relate to them and monitor their trading using information from the Citizens Advice Consumer Service.
There are limits to what the law allows us to do. We can’t close businesses down or automatically obtain a refund for you, but in extreme cases we may prosecute or take other legal action.