Children's Information Service

We provide free, impartial information and advice on childcare, children’s centres, early education, funding and family support within Bournemouth

Our friendly team are here to help you make the right choices for your family. We provide support and information about:

For a warm welcome and helpful advice you can phone, email or pop in and see us

Helpline 01202 456222

Helpline opening hours:

Monday to Thursday – 8:30am to 5:15pm

Friday – 8:30am to 4:30pm

Drop-in Centre

Drop-in opening hours

Monday to Thursday – 9am to 4:30pm 

Friday – 9am to 4pm

Drop-in address

Customer Service Centre
Town Hall
St Stephen’s Road
Bournemouth BH2 6EB


Find childcare

Search for childcare in your local and surrounding area on our FACTS website

Out of area support

Alternatively, for childcare and support outside of Bournemouth, please contact either:

Dorset Family Information Service
West Court
Colliton Park

01305 221066


Poole Family Information Service
Dolphin Centre
Poole BH15 1SA

01202 261999