Making a Complaint

The people who can best deal with your complaint are those that provide the service

Let us know if we have: 

  • Neglected or delayed something
  • Failed to tell people about their rights
  • Failed to follow agreed policies or procedures
  • Provided misleading information
  • Shown inefficient or poor professional conduct

The relevant Service Unit will investigate your complaint and try to resolve the complaint as soon as possible. 

We have separate complaint procedures for:

 

Contact Us

Telephone

General Enquiries

01202 451451

Address

Customer Services Centre

St Stephens Road
Bournemouth
BH2 6EB

Online

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