Council Tax Scams

There are a number of Council Tax scams targeting the Bournemouth area. Don’t be a victim. 

If you’re not sure who is calling you, DON’T give your bank account, debit card or other personal information over the phone. Check your Council Tax account online to find out if you are genuinely due a refund 

The main types of scams are:

Council Tax Refunds

People contact residents, claim they are from Bournemouth Council, and say that the person is due a refund. They then ask for bank account or debit card details so that they can make the refund. If we already hold your account details we will send any refund due to that account.  If we do not have your bank details we will advise you how to apply for the refund online.  

Outstanding Council Tax Payments

Residents are targeted by people claiming to be from Bournemouth Council who demand an immediate payment to cover outstanding Council Tax arrears.

If you owe Council Tax you will have received a Reminder Notice or Final Warning Notice from the Council Tax department which tells you how much you owe and how you can pay.  If you are not sure check your account online.  

Council Tax Re-banding Service

Some companies offer to check your Council Tax band and appeal on your behalf. However, they will probably charge you a fee for this. 

You can get free advice from The Valuation Office Agency about how to appeal against your Council Tax band.

To find out what your Council Tax band is, check the Valuation Office Agency website www.voa.gov.uk, or phone them on 03000 501501.