See Your Account Online

You can view your account online using OpenPortal

There is scheduled maintenance on Thursday 13th December 2018 between 6:00pm and 8:00pm. This service may not be available during this period. Please accept our apologies for any inconvenience.

You can use our OpenPortal to see your account information online. You’ll be able to access information about your: 

  • Housing Benefit
  • Council Tax Support
  • Council Tax Liabilities

Your account information has details about the payments sent to you, when your next payment is due and what your rates are.

To view your accounts online

Login/Register

Please note: for your security, your initial password will be posted to you at the address we hold. 

NB: if you had an OpenAccess account before, you can use the same login credentials.

Are you a landlord?

If we currently pay you Housing Benefit directly for your tenant/s you can view a summary of their award (not their personal financial circumstances) and a breakdown of recently issued payments. You can also see any Council Tax or Business rates accounts in your name.

Login to OpenPortal

NB: if you had an OpenAccess account before, you can use the same login credentials.

Need more help?

If you have any problems accessing your records, or have any comments that you would like to share, please contact us.