Claiming A Council Tax Refund

If you have received a Council Tax bill showing a credit balance on your account, you are due a refund.

You can request a refund by accessing your account online using OpenPortal.

If you are an Executor or a beneficiary of an estate, we need some additional information from you before authorising a refund. Find out more about a refund for an executor or beneficiary of an estate.

To view your account and claim your refund

For your security, when you register, your initial password will be posted to you at the address we hold.

NB: if you had an OpenAccess account before, you can use the same login credentials.