Claim Online

You can apply online with our electronic claim form

Do I qualify for Council Tax Support?

You may qualify if any of the following apply to you.

  • You are on a low income or benefits (including Universal Credit) 
  • You have dependent children.
  • You are ill or disabled.
  • You are caring for someone.
  • You are State Pension age
  • You have been bereaved.
  • You are pregnant or have recently had a baby.
  • If you have less than £16,000. If your savings are over £16,000, you will not be eligible to claim Housing Benefit or Local Council Tax Support, (unless this money was from a compensation payment or a Prisoner of War payment). 

Make an application

Applied for or in receipt of Universal Credit ?

You can complete a shorter form to apply for Council Tax Support

How much benefit am I entitled to?

You can use the online Benefit Calculator as a guide to your potential Housing Benefit / Local Council Tax Support entitlement. 

I need help with my rent.

To ensure that you apply for the correct support please refer to Housing Benefit/Universal Credit claim online.  

When should I claim?

You should claim straight away. Even if you don't have the right supporting evidence, as you may lose benefit you are entitled to if you delay.

You can ask for your claim to be backdated, but the maximum period for backdating Housing Benefit and Council Tax Support for working age customers is 1 month from when you make the request for backdating. You will need to explain why you did not claim earlier and provide evidence of your income for the period of backdating.

If you are of state pension age then the maximum backdating period is 3 months for Housing Benefit and Council Tax Support. You do not need to explain why you did not claim earlier but you will need to provide evidence of your income during the backdating period. 

Report a change in circumstance

If you would like to report a change in your circumstances or you have changed address, let us know as soon as possible. Please complete the online form.

Direction of Chief Executive (Electronic Communications Order 2006)