How Can I Provide the Evidence You Need?
How to get your evidence to us
Evidence we can accept electronically
We can accept electronic evidence such as digital photos, scanned images and email documents to support new claims and changes in circumstances.
Evidence such as a certificate of rent, tenancy agreement, wage slips, earnings certificates, bank statements, Department for Works and Pension letters, self employed accounts, utility bills, birth certificates for children can all be accepted electronically.
Scanned images must be clear and legible. Please ensure the original documents have not been tampered with before being scanned, such as Tipex or alterations.
If we have any doubts about the images we receive, we may still ask to see the original documents.
Where to send your evidence electronically
Email your evidence to email@example.com. Don't forget to provide your name, address and/or a reference number.
We must continue to see original documents being used as identification and proof of a national insurance number for either the claimant and/or partner, for example, passport or driving licence.
How to get your original documents to us
If we need to see original documents, or if you don't want to send your documents to us electronically you can post them or bring them in person to:
Revenue & Benefits
Town Hall, St Stephens Road