How To Use Dorset Home Choice

How to make a new application, create a log-in, deal with a forgotten password or update your account 

To make a new application

  • Go to
  • Click on the council logo.
  • Choose Register Tab.
  • Choose to apply to join the Housing Register.
  • Complete the form.  

You may have to wait up to 12 weeks to hear the outcome of your application because we have a large number of applications. 

If you have already applied online using an account which is no longer active, please register again using a different username to the one you used before. 

Accepted onto the Housing Register – create a log-in

You'll receive an acceptance letter once you've been accepted and banded on the Housing Register.

Once you have this, you need to create a new log-in on the Dorset Home Choice website.

  • Go to 
  • Choose Log In (right hand side of the menu bar).
  • Choose Create a New Login? Then follow the instructions.

You need to have your reference number to create a new log in. You'll find this on your acceptance letter. 

Forgotten password or details

If you can't remember your log-in details:

  • Go to
  • Choose Log in (right hand side of the menu bar)
  • Choose Cannot Access my Account and follow the instructions.

Change of circumstances (change address or add a person)

If you need to update your application, log into the Dorset Home Choice and choose the My Details tab and then choose the link Change of Circumstances. Please then complete the form in full. If there is any change in banding, you will see this when you log onto your application.

Any further queries or questions

Please call the Housing Register Team on 01202 451467 or email them on