I Am Concerned About Someone Who's Rough Sleeping

How to help if you are concerned about someone who is sleeping rough

Who to contact


You can report your concerns via Streetlink or call 0300 500 0914

Streetlink is an England-wide phone-line, website and mobile app which enables the public to alert local authorities about people sleeping rough in their area. The information you provide will be swiftly passed on to the local rough sleeper outreach team.


Bournemouth and Poole Rough Sleepers Team

Alternatively, you can contact the Bournemouth and Poole Rough Sleepers Team

  • email: b&pstreetoutreach@mungos.org


  • phone: 01202 315962  - 24 hour answer-phone. Please leave as much detail as possible. The team deliver an outreach service so are not always in the office, but your message will be listened to and followed up at the earliest opportunity.

In an emergency

Call 999 in an emergency - when someone is at risk of being injured, a crime or is in progress, or if you have urgent concerns about someone’s health.

Donations - Make Change Count

If you want to give money, please donate to charities such as Shelter or CRISIS, or donate to the Bournemouth and Poole Rough Sleepers Team (St Mungo's) who work directly with rough sleepers.