Drugs and alcohol commissioning team - B UR SELF, resilience and carers support

Bournemouth Christchurch and Poole (BCP) Council is the Data Controller for the personal information you provide by taking part in We Are With You services.

This includes ‘B UR Self’, ‘Resilience Support’ for young people and support for family members and concerned others, called ‘Carers Support’. Personal information can be anything that identifies and relates to a living person, like your name and contact details.

Please read the Council’s general Privacy Notice as well.

Who we are and What we do

We Are With You (previously Addaction) is one of the UK's leading drug, alcohol and mental health charities who are funded by BCP Council to deliver services in Bournemouth, Christchurch and Poole. Services that We Are With You provide that are covered by this Privacy Notice include:

  • B UR Self – a young people’s health and wellbeing service delivered in local schools and community venues.
  • Resilience Support – a one to one support service for young people.
  • Carers Support – one to one and group support for adults (e.g. family / friends and concerned others). 

This document explains how information about you will be held and processed by We Are With You and BCP Council.

Why and how we use your personal information

We Are With You will collect personal information so that they can provide services and:

  • Remember what is talked about with you
  • Keep you safe from harm
  • Help improve services for you and others

The information will be kept as paper and computer records and stored securely.

Locally, We Are With You provides BCP Council with reports about the service so that BCP Council can tell other people what is happening locally and improve services. The information is anonymised so you cannot be identified.

The personal information we collect and use

We only collect and use the information we need to provide our services to you. This includes “special category” information (data that may be sensitive, so needs extra care) such as:

  • Race and ethnic origin
  • Religious or philosophical beliefs
  • Political opinions
  • Trade union memberships
  • Biometric data used to identify an individual 
  • Genetic data
  • Health data
  • Data related to sexual preferences, sex life, and/or sexual orientation 

We Are With You will only collect data related to your health, religious or philosophical beliefs, to sexual preferences, sex life, and/or sexual orientation, race and ethnic origin.

The law we use to process your personal information and the conditions we meet

According to the law General Data Protection Regulation (GDPR) and the Data Protection Act 2018 we must have a reason to collect and use your information. 

The lawful basis and conditions that we use to process your personal information are:

Public task: The processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law

Consent: You have given consent for us to process your personal data for a specific purpose, or purposes

We Are With You use the lawful basis and condition:

Legitimate Interests: the processing must take place in order for the business to fulfil its aims: providing care and support around drug and alcohol use and mental health to help you achieve your goals

Statutory legislation

The main legislation that provides us with the statutory basis to deliver our services is:

  • the General Data Protection Regulation 2016
  • the Data Protection Act 2018
  • the Health & Social Care Act 2012
  • the Care Act 2014
  • the Children Act 2004
  • Caldicott Principles 

Who we may share your information with

  • The person/service who made the referral for you to access the service (such as your teacher or school, to let them know if you are attending).
  • People who you have given your consent for us to contact (such as your doctor or parents)
  • BCP Council (for research and monitoring purposes).
  • Sometimes we have a legal duty to share personal information with other organisations. This could be to protect children, prevent serious harm to yourself or others, or for the detection or prevention of crime.

Your information will not be disclosed to any other organisations without your permission, except where we are required and allowed to by law.

There may be additional services which we believe are of benefit to you. We will only share your details with these organisations if we have your consent and have talked to you about them. However, we will share information with another organisation if we believe:

  • someone would be harmed if we did not share this information
  • sharing it will find and stop serious crime and fraud
  • there may be serious risks to the public, our staff or other professionals

Accessing the information we hold about you

You have the right to the information that is held about you and to a copy of your information.

How to make a subject access request 

You will not be charged a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as:

  • legal information or advice
  • crime prevention and detection records
  • information that we believe may be harmful to you and your well-being
  • details about or provided by other people – this is called third party information (for example, information from family members, the Police or Department for Work and Pensions)

You may also ask We Are With You or BCP Council to:

  • stop processing your information if this causes or might cause damage or distress
  • not make decisions about you using your information by automated means
  • amend any data which you feel is inaccurate such as address or date of birth
  • ask for the information to be blocked, erased or destroyed
  • transfer your information electronically to another service provider

If you give consent for us to share your information, you may withdraw this at any time.

How long we keep information about you

Your information will be held for 8 years after you leave the service or until you are 25 years old (whichever is latest) and then we will delete/destroy your records, in line with national best practice guidance.

Further information

If you wish to change any information or would like to raise a concern around the information being held, please contact:

BCP Council Drug and Alcohol Commissioning Team Manager
Bournemouth Town Hall

Information Commissioner

For further information about Information Rights legislation, please contact the Information Commissioner’s Office or by telephone 0303 123 1113