Planning Privacy Notice
What we collect, how we look after your personal information and what we use it for
Planning includes Development Management, Planning Policy and Research, Design and Heritage, Enforcement and Planning Control Support
This page explains how your information will be held about you and processed by the Planning service. You can also find out about the General Data Protection Regulations and Data Protection Act 2018 and your rights on the Council’s website Privacy page.
This page contains information about:
- Who we are
- Why we collect your personal information
- The legal basis for using your information
- Who we may share your information with
- How you can access the information we hold about you
- How long we keep information about you
- Further information and Data Protection Officer
Who we are
Bournemouth Borough Council will be the Data Controller for the personal information you provide. Personal information can be anything that identifies and relates to a living person. This could be your name and contact details. As the Data Controller Bournemouth Borough Council will use your information to provide you with our services.
Why we collect your personal information
We will collect enough personal information in order to provide you with services for the following purposes.
- Making decisions and providing advice on planning applications
- Making planning policies
- Working with neighbourhoods on their plans
- Working with neighbouring authorities on strategic policies
- Responding to allegations to allegations of unlawful development
- Monitoring development
- Entering legal agreements and collecting financial contributions
- Collecting the Community Infrastructure Levy (CIL)
- Serving Notices
- Promoting the best use of land
We are not permitted to collect information we do not need or will not use. This document covers information you have provided direct to the Council and information which has been shared with us by other organisations.
If we don’t need your personal information we will either keep your details anonymous, if we already have it for another service or we won’t ask you for it. If we use your personal information for research or analysis, we will always keep your details anonymous or use a fake name.
We don’t sell your personal information to anyone else.
The legal basis for using your information
According to the General Data Protection Regulations (GDPR) and the Data Protection Act 2018, we must have a reason to collect and use your information.
This will be:
- To deliver services and support you
- To enable us to manage the services we provide
- To train and manage our workers who deliver those services
- To investigate any worries or complaints you may have about our goods or services
- To check the quality of our goods and services
- To help with research and planning of new services.
There are a number of legal reasons why we need to collect and use your personal information. For this service:
Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
Our service also needs to use sensitive personal data also called “special category data” which requires more protection to keep it safe. This is often information you would not want to be widely known and is very personal to you. It includes:
- Physical or mental health
We will take extra care of this data. The legal reason for us to collect and use this personal information is: it is required by the Town and Country Planning (Fees for Applications, Deemed Applications, Requests and Site Visits) (England) Regulations 2012 for circumstances where an individual might be exempt from paying an application fee.
Who we may share your information with
We use a range of organisations to either store personal information or to help deliver our services to you. Sometimes we have a legal duty to provide your personal information to other organisations, for example the court service or HMRC.
We may also share your personal information with these organisations
- We will make details of planning applications available online so that people can contribute their comments
- The Planning Inspectorate
- The Planning Casework Unit
- Valuation Office Agency
- Legal Services – Bournemouth Borough Council
- Creditors – Bournemouth Borough Council
Your information will not be disclosed to any other organisations, except where we are required and allowed to by law.
Accessing the information we hold about you
You have the right to request, in writing, details of the information that is held about you and also the right to access a copy of the information. This may be by the Council providing copies of documents or by inviting you to view the records at one of its offices, if appropriate. Please see our webpage for further information about how to make a subject access request.
Bournemouth Borough Council will not charge a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as:
- legal information or advice
- crime prevention and detection records
- information that we believe may be harmful to you and your well-being
- details about or provided by other people – this is called third party information (for example, information from the Police or Department for Work and Pensions)
You may also ask us to
- stop processing your information if this causes or might cause damage or distress
- stop processing your information for direct marketing
- make decisions about you using your information by automated means (for example, using computers to decide on an entitlement)
- amend any of your data which you feel is inaccurate. You can also ask for information to be blocked, erased or destroyed.
- transfer your information electronically to another service provider.
- consider a claim for compensation for any damages caused by a breach of the Data Protection regulations.
Please note that making decisions on planning applications is a public task and you do not have the right to withdraw consent. If you think that we have got something wrong or there is a reason you would prefer something not to be disclosed, please ask us by completing a Planning Redaction Request Form.
How long we keep information about you
We will retain this information for:
- Statutory registers (For example, planning decisions, approved plans, legal agreements) – forever
- Supporting documents, reports – 6 years
- Comments also known as representations – 6 years
as stated in our retention schedule and in accordance with the Town and Country Planning (Development Management Procedure) (England) Order 2015, and the Town and Country Planning Act 1990.
If you have a concern about how we are using your information, we would ask you to contact us in the first instance using the address below:
Planning, Transport and RegulationTown Hall AnnexeSt Stephen’s RoadBOURNEMOUTHBH2 6EA
Data Protection Officer
If you are not satisfied with a response to your concerns from the Service, our Data Protection Officer Vivian Bateman, can review any issues regarding Information Rights legislation if necessary. The Data Protection Officer can be contacted at the address below:
Data Protection OfficerBournemouth and Poole Information Governance Team Bournemouth Borough Council Town HallBournemouthBH2 6DY
For further information about Information Rights legislation, please contact the Information Commissioner’s Office at www.ico.org.uk or by telephone 0303 123 1113