Street Naming and Numbering Service Privacy Notice

This page explains how your information will be held about you and processed by the Street Naming and Numbering Team within Business Services.

You can also find out about the General Data Protection Regulations and Data Protection Act 2018 and your rights on our Data Protection page.

This page contains information about: 

  • Who we are
  • Why we collect your personal information
  • The legal basis for using your information
  • Who we may share your information with
  • How you can access the information we hold about you
  • How long we keep information about you
  • Further information and Data Protection Officer 

Who we are 

Bournemouth Borough Council will be the Data Controller for the personal information you provide. Personal information can be anything that identifies and relates to a living person. This could be your name and contact details. As the Data Controller Bournemouth Borough Council will use your information to provide you with our services. 

Why we collect your personal information 

We will collect enough personal information (such as name, address, contact details) in order to provide you with services for the following purposes. 

Street Naming and Numbering is a (Public task) Statutory Duty as laid out in Sections 17–19 of The Public Health Act 1925 and Section 64 and 65 of The Town Improvement Clauses Act 1847. 

We cannot process your request/application unless you provide this personal information.

If you do not or if you refuse to allow us to share information we will not be able to carry out the service for you and cannot be held responsible for any consequences to you of it not being carried out. 

We are not permitted to collect information we do not need or will not use. This document covers information you have provided direct to the Council and information which has been shared with us by other organisations. 

If we don’t need your personal information we will either keep your details anonymous, if we already have it for another service or we won’t ask you for it. If we use your personal information for research or analysis, we will always keep your details anonymous or use a fake name. 

We don’t sell your personal information to anyone else. 

The legal basis for using your information 

According to the General Data Protection Regulations (GDPR) and the Data Protection Act 2018, we must have a reason to collect and use your information. 

This will be:

  • To deliver services and support you
  • To enable us to manage the services we provide
  • To train and manage our workers who deliver those services
  • To investigate any worries or complaints you may have about our goods or services
  • To check the quality of our goods and services
  • To help with research and planning of new services. 

There are a number of legal reasons why we need to collect and use your personal information.

For this service: We collect and use this information for the purposes of carrying out statutory functions under the Public Health Act 1925 and other legislation relating to street naming and numbering. 

Who we may share your information with 

We use a range of organisations to either store personal information or to help deliver our services to you. Sometimes we have a legal duty to provide your personal information to other organisations, for example the court service or HMRC. 

Only the address information is shared with other sections of the Council and other organisations, such as The Royal Mail, The Land Registry, Dorset Police and Fire Authorities and other associated Utility Companies.   

Your personal information will not be disclosed to any other organisations, except where we are required and allowed to by law.  

We may seek your consent if we are able to offer additional services which we believe are of benefit to you. This will be clearly communicated to you. We will only share your details with these organisations if we have your consent. We will not share your information otherwise. 

Accessing the information we hold about you

You have the right to request, in writing, details of the information that is held about you and also the right to access a copy of the information. This may be by the Council providing copies of documents or by inviting you to view the records at one of its offices, if appropriate. Please see our webpage for further information about how to make a subject access request. 

We will not charge a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as 

  • legal information or advice
  • crime prevention and detection records
  • information that we believe may be harmful to you and your well-being
  • details about or provided by other people – this is called third party information (e.g. information from the Police or Department for Work & Pensions) 

You may also ask us to:

  • stop processing your information if this causes or might cause damage or distress
  • stop processing your information for direct marketing
  • make decisions about you using your information by automated means (e.g. using computers to decide on an entitlement)
  • amend any of your data which you feel is inaccurate. You can also ask for information to be blocked, erased or destroyed.
  • transfer your information electronically to another service provider.
  • consider a claim for compensation for any damages caused by a breach of the Data Protection regulations. 

If you give consent for us to use your information, you may withdraw this at any time. However, this may affect our ability to continue to provide you with a service. 

How long we keep information about you

We will retain this information for a period of 7 years from final determination of your application, as stated in our retention schedule and in accordance with the General Disposal Guidelines for Local Authorities. 

Further information

If you have a concern about how we are using your information, we would ask you to contact us in the first instance using the address below: 

Street Naming & Numbering

Town Hall Annexe

Bournemouth

Dorset

BH2 6EA 

Email: Address.Management@bournemouth.gov.uk 

Data Protection Officer

If you are not satisfied with a response to your concerns from the Service, our Data Protection Officer Vivian Bateman, can review any issues regarding Information Rights legislation if necessary. The Data Protection Officer can be contacted at the address below: 

Data Protection Officer

Bournemouth & Poole Information Governance Team

Bournemouth Borough Council

Town Hall

Bournemouth

BH2 6DY 

Information Commissioner

For further information about Information Rights legislation, please contact the Information Commissioner’s Office at www.ico.org.uk or by telephone 0303 123 1113