Report a traffic signals fault

Tell us about a fault with a traffic light at a junction or signalised pedestrian crossing, for example pelican, puffin or toucan crossings.

Examples of a fault include:

  • traffic lights that are not working
  • synchronisation with other traffic lights

Report a fault with traffic lights

You can contact us telephone on 01202 451199.

You will need to let us know the:

  • road or junction the faulty traffic lights are located on
  • details of the fault
  • installation reference number, if known (located on the side of the nearby grey controller box and written in black lettering)
  • faulty pole number, if known